Can't log into web account using Firefox

ckrobinson83

I'm sure that this isn't an issue with ESO, but I had to wipe and update my computer. I reinstalled Firefox and discovered that I cannot long into my web account. I'm using https://account.elderscrollsonline.com/ and all it ever does is ask me for my age (and really, that stupid thing HAS to go. It's so useless and annoying), and when I set the age, no matter what I set it to, it will only show me the page asking my age. I'm sure this is something with FF, because it only happens on this computer with FF.

Any thoughts?
Thanks!

Ignotus

It's working for me.
Windows 10 Pro x64 (creators update, not sure of build #)
Fx 53.0.2 (32-bit) (just updated a little while ago)

Perhaps it is an addon in Fx that is causing the problem, or maybe an ad blocker or something. I tested by going into Tools>Options>Privacy>Remove individual cookies and deleted the Elder Scrolls Online cookie related to "age gate". Then when I navigated to the account page, it asked for my DOB and then proceeded to the login page afterward without incident. What is your OS and Fx version? Any addons?

jackiemeeking

Probably your Firefox is having its update.

Try using other search engines? Maybe that would help (: