Judas Helviaryn wrote: »Don't incorporate bugs into your builds, and you won't have [an] issue.
magictucktuck wrote: »they wouldn't answer... Ive received no new card, or notice. has anyone else?
and when you say its been used no where else, does that mean not on any private dirty websites you don't want to acknowledge on the forum?
magictucktuck wrote: »they wouldn't answer... Ive received no new card, or notice. has anyone else?
and when you say its been used no where else, does that mean not on any private dirty websites you don't want to acknowledge on the forum?
I have a background working in the fraud department for a local bank, and I will say that even the bank doesn't always get all the information in case of a breach. In my experience, the credit card companies often don't reveal the suspected merchant, and will just give a list of possible compromised cards. That said, sometimes it's not just specific merchants, but can be a time frame with increased fraudulent activity. Depending on how conservative your bank is, they are likely just being proactive to prevent anything from happening. It's unlikely it's linked directly to ZOS, and more likely to be a time frame with increased fraudulent activity. Again, this is just my experience, but we would often close cards that didn't have the exact merchant but could still possibly be compromised. It's a "better safe than sorry" situation.
RinaldoGandolphi wrote: »I just want to state I am NOT accusing ZOS, I am just trying to track down answers.
Sometimes these things can linger, it could have been made from purchases even as far back as 2013(before ZOS ever started), but I thought i would ask the most recent payments I have sent. It could very well be that its not ZOS, I simply don't know.
I thought I would ask before I decide how to proceed on re-newing my ESO sub.
i have recently had my card replaced with exact same wording.magictucktuck wrote: »they wouldn't answer... Ive received no new card, or notice. has anyone else?
It's more likely your card company doesn't actually know. They simply receive an alert and the issuer decides if the alert priority is sufficient to release a new card.RinaldoGandolphi wrote: »My card company won't tell me where the breach originated citing laws and policy won't let them.
D0ntevenL1ft wrote: »RinaldoGandolphi wrote: »I just want to state I am NOT accusing ZOS, I am just trying to track down answers.
Sometimes these things can linger, it could have been made from purchases even as far back as 2013(before ZOS ever started), but I thought i would ask the most recent payments I have sent. It could very well be that its not ZOS, I simply don't know.
I thought I would ask before I decide how to proceed on re-newing my ESO sub.
Oh no are you blackmailing them?
RinaldoGandolphi wrote: »I have a background working in the fraud department for a local bank, and I will say that even the bank doesn't always get all the information in case of a breach. In my experience, the credit card companies often don't reveal the suspected merchant, and will just give a list of possible compromised cards. That said, sometimes it's not just specific merchants, but can be a time frame with increased fraudulent activity. Depending on how conservative your bank is, they are likely just being proactive to prevent anything from happening. It's unlikely it's linked directly to ZOS, and more likely to be a time frame with increased fraudulent activity. Again, this is just my experience, but we would often close cards that didn't have the exact merchant but could still possibly be compromised. It's a "better safe than sorry" situation.
Yes, I called my card company, and they wouldn't tell me anything about who the suspected was.
I only asked here because this is my most recent purchase dating back well over 2 years. I don't use this card for anything else. I only set up originally for PSN, and later made it my ESO/Steam card. I already asked Steam and they told me they haven't been.
I don't think its unreasonable to ask. Its not like this happens to me all the time.
Also having experience in investigating fraud like this, it could also be your bank that was hacked and it could have happened years ago, as you stated. Sometimes the black market for these account numbers takes years to surface certain accounts. My guess is that zos will respond to this post saying they take every gamer's account "very seriously" and then lock it up.
inb4lock
RinaldoGandolphi wrote: »I have a background working in the fraud department for a local bank, and I will say that even the bank doesn't always get all the information in case of a breach. In my experience, the credit card companies often don't reveal the suspected merchant, and will just give a list of possible compromised cards. That said, sometimes it's not just specific merchants, but can be a time frame with increased fraudulent activity. Depending on how conservative your bank is, they are likely just being proactive to prevent anything from happening. It's unlikely it's linked directly to ZOS, and more likely to be a time frame with increased fraudulent activity. Again, this is just my experience, but we would often close cards that didn't have the exact merchant but could still possibly be compromised. It's a "better safe than sorry" situation.
Yes, I called my card company, and they wouldn't tell me anything about who the suspected was.
I only asked here because this is my most recent purchase dating back well over 2 years. I don't use this card for anything else. I only set up originally for PSN, and later made it my ESO/Steam card. I already asked Steam and they told me they haven't been.
I don't think its unreasonable to ask. Its not like this happens to me all the time.
It's definitely not unreasonable to ask. Just saying even your bank may not have the answers you are looking for. In many cases, it's a "suspected" breach, and then they don't have to/can't/won't reveal the merchant information, in case of libel situations and impact to that business.
RinaldoGandolphi wrote: »Also having experience in investigating fraud like this, it could also be your bank that was hacked and it could have happened years ago, as you stated. Sometimes the black market for these account numbers takes years to surface certain accounts. My guess is that zos will respond to this post saying they take every gamer's account "very seriously" and then lock it up.
inb4lock
yes, thats also a possibly most certinaly. this is what i stated earlier.
thats why i asked here, I dind't know asking an important question like this would lead to such backlash...
clocksstoppe wrote: »Why don't you ask the *** bank?
RinaldoGandolphi wrote: »I don't think its unreasonable for me to ask this question, since the card has pretty much only been used for this since the game came out. I have other cards for every thing else.
RinaldoGandolphi wrote: »I don't think its unreasonable for me to ask this question, since the card has pretty much only been used for this since the game came out. I have other cards for every thing else.
Why would you think to use a public forum for a private matter though? That's the part that doesn't make any sense.
RinaldoGandolphi wrote: »I don't think its unreasonable for me to ask this question, since the card has pretty much only been used for this since the game came out. I have other cards for every thing else.
Why would you think to use a public forum for a private matter though? That's the part that doesn't make any sense.
VagabondLife wrote: »Same here.
Got an email from my bank a couple days ago, that they're replacing my debit card due to a security breach. This debit card is only a few months old and has only been used to purchase my ESO sub and some crown packs.
Since then the bank has sent me three more emails telling me the new card is coming. Apparently they're VERY eager for me to cut up my old card.
Something's fishy.
RinaldoGandolphi wrote: »Hi,
I just received notice from my credit card company that one of my cards is being issued a new number and a new card is being sent to me in a few days due to my card being used at a business that has recently been compromised.
The card in question only has a 500 dollar limit on it and was originally set up back in 2009. This card has NOT been used to purchase anything except ESO Sub and a few crowns since August of 2014 to present.
The last time this happened to me with this card it was revealed that Sony PSN was hacked back in 2011. I was issued a new card, but never used it on PSN again.
I'm not saying it's not possible it come from something else back in the past but I find it strange. My card company won't tell me where the breach originated citing laws and policy won't let them.
So I ask ZOS, were you recently hacked? If so, what are your reccimendef course of action? If you haven't been hacked, great! I'm happy. Just trying to find some answers that's all. I take card payment security seriously.
Thank you for your time
Rinaldo