I'm getting tired of automated responses from you guys... I have been opening 20 tickets and you didnt solve my problem yet because computers don't have rationality. I need a real person in here to have this discussion, stop clicking on "respond autmatically".
My problem is that I have been "suspended from the site" while not playing for a long time, have no idea what happend, tried to login one day and I got this error. Now, I went via web assistant, but the fun part is that I lost access to the email I used for the account, and I can't open a ticket without THAT email (I did with other email but I got an automated response saying that the email doesnt correspond to any account) -- (the email I used for the account has a longer story actually... the email I used for the account is some email that I use to redirrect to emails to my main email account. I can READ emails from the email because it reddirects them to my daily email, but I can't RESPOND from it and your automatic system don't continue my ticket if I don't reply from that exact email.)
1.So how do we solve this? can't you just UNSUSPEND my account so I can login naturaly?
2.Can't you verify my credentians and simply change my account email into a new one? can send whatever you need (photo with me and my ID, etc etc)
3. can I just open ticket with my account email but reply from another email?
account name: supernico
Supernico - VR14 DragonKnight - Daggerfall Covenant - Former Emperor
My name is Maximus Decimus Meridius, commander of the Armies of the North, General of the Felix Legions, loyal servant to the true emperor, Marcus Aurelius. Father to a murdered son, husband to a murdered wife. And I will have my vengeance, in this life or the next.