welp ive got the same 3 emails
We are currently experiencing very high ticket volume and we apologize for your long wait. We value your patronage and are doing our best to respond to each customer’s issue.
If you still need help from an agent, please reply to this email so that we may continue to assist you.
We apologize for the wait and thank you for your continued patience.
The Elder Scrolls Online Team
each time i respond. still not resolved