We are currently investigating issues some players are having on the megaservers. We will update as new information becomes available.
We are currently investigating issues some players are having with the ESO Store and Account System. We will update as new information becomes available.
In response to the ongoing issue, the ESO Store and Account System have been taken offline for maintenance.
Customer support for Housing
It’s been about a week ago, I got on the ESO support paged & got a Customer support ticket about the Crown store housing. I received an auto-response. But never received an answer to my question. I waited over 24 hours & messaged again & still got no answer! Then over the weekend I receive an email from ZeniMax Online Customer Support Survey. Answered the questions that I never heard back from anyone. So I thought I would try it again today. I get to find assistance & click “Email Response” and nothing, it won’t go through. What is up with the Customer Service here? It use to be great & now, either I can’t get an answer or even ask a question.