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How To Best Express Our Feedback?
Pandorii
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Hi @ZOS_GinaBruno and @ZOS_JessicaFolsom,
Right now, the forums are swamped with activity. There are so many things happening in the PTS right now: housing, balance changes, crafting changes, crown store changes, you name it! Each class has it's own feedback thread, and housing has like three threads itself. I think all of us are wondering right now is how to have our feedback heard by ZOS and what are considered realistic requests to make within the PTS cycle.
For example, I believe a lot of us had been disappointed with the absence of housing storage way back when we got a sneak preview of it last year. However, we learned that it didn't make the cut for the PTS, and it implied that this wasn't something that could be implemented during the PTS cycle. So asking for storage in feedback is a wasted effort and probably obscures from the feedback that can be realistically implemented, I think. So what sort of changes should we be asking for? Bug fixes? Are specific damage values in skills negotiable, but maybe not the skill changes themselves?
Next, I am aware that there are feedback threads, and they usually consist of a series of questions that you would probably like us to answer. You would also probably prefer for us to pool all our feedback in that thread rather than creating new threads on the issue every day and having valuable feedback missed. However, it's been my experience that feedback in feedback threads rarely gets considered. Few changes suggested during the PTS stage actually get implemented during live. I wonder if maybe this is a problem of noise? Too many comments on the feedback threads are about peoples opinions on the topic or they have unrealistic requests that are beyond the scope of the PTS developmental cycle? Some explanation about how we can provide more meaningful feedback would be incredible.
Lastly, I wonder if the feedback threads are also overlooked by developers, because they cannot accurately demonstrate the weight of these perspectives. Or in other words, how many people actually feel that way. Sure, a dev could go through a thread a look at the most requested thing, but that is probably not a direct measure of how much of the population wants that thing. That's why I think the polls are so interesting, but they're often biased and probably not considered official feedback. How can we show that the majority of the community want to see these changes so that our perspective is sufficiently considered?
You're welcome to delegate responsibility to us. I know there are a lot of members of the community who would be willing to manage and create objective opinion polls on PTS feedback topics if we got the green light that they would be actually considered. The community already thinks that feedback threads themselves are a form of delegation of bug spotting and change testing, but it demoralizes some of us when we go to painstaking lengths to test something, report it, and have it ignored when the game goes live.
All in all, what I am asking for is a conversation with the devs about how to state our opinions in a constructive way that will ensure they are heard and considered.
Edited by Pandorii on January 5, 2017 6:58PM Right now, the forums are swamped with activity. There are so many things happening in the PTS right now: housing, balance changes, crafting changes, crown store changes, you name it! Each class has it's own feedback thread, and housing has like three threads itself. I think all of us are wondering right now is how to have our feedback heard by ZOS and what are considered realistic requests to make within the PTS cycle.
For example, I believe a lot of us had been disappointed with the absence of housing storage way back when we got a sneak preview of it last year. However, we learned that it didn't make the cut for the PTS, and it implied that this wasn't something that could be implemented during the PTS cycle. So asking for storage in feedback is a wasted effort and probably obscures from the feedback that can be realistically implemented, I think. So what sort of changes should we be asking for? Bug fixes? Are specific damage values in skills negotiable, but maybe not the skill changes themselves?
Next, I am aware that there are feedback threads, and they usually consist of a series of questions that you would probably like us to answer. You would also probably prefer for us to pool all our feedback in that thread rather than creating new threads on the issue every day and having valuable feedback missed. However, it's been my experience that feedback in feedback threads rarely gets considered. Few changes suggested during the PTS stage actually get implemented during live. I wonder if maybe this is a problem of noise? Too many comments on the feedback threads are about peoples opinions on the topic or they have unrealistic requests that are beyond the scope of the PTS developmental cycle? Some explanation about how we can provide more meaningful feedback would be incredible.
Lastly, I wonder if the feedback threads are also overlooked by developers, because they cannot accurately demonstrate the weight of these perspectives. Or in other words, how many people actually feel that way. Sure, a dev could go through a thread a look at the most requested thing, but that is probably not a direct measure of how much of the population wants that thing. That's why I think the polls are so interesting, but they're often biased and probably not considered official feedback. How can we show that the majority of the community want to see these changes so that our perspective is sufficiently considered?
You're welcome to delegate responsibility to us. I know there are a lot of members of the community who would be willing to manage and create objective opinion polls on PTS feedback topics if we got the green light that they would be actually considered. The community already thinks that feedback threads themselves are a form of delegation of bug spotting and change testing, but it demoralizes some of us when we go to painstaking lengths to test something, report it, and have it ignored when the game goes live.
All in all, what I am asking for is a conversation with the devs about how to state our opinions in a constructive way that will ensure they are heard and considered.
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