We are currently investigating issues some players are having on the megaservers. We will update as new information becomes available.
We are currently investigating issues some players are having with the ESO Store and Account System. We will update as new information becomes available.
In response to the ongoing issue, the North American and European megaservers are currently unavailable while we perform maintenance.
https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
In response to the ongoing issue, the ESO Store and Account System have been taken offline for maintenance.
Gold edition no dlc, no palomino
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ZOS_DaryaKadminPlease please submit a ticket to our support team and be sure to include your ESO Game account user ID. It may be helpful to also include your gold edition key and the date you redeemed it.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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riveinkaSoul ShrivenZOS_DaryaK wrote: »Please please submit a ticket to our support team and be sure to include your ESO Game account user ID. It may be helpful to also include your gold edition key and the date you redeemed it.
Done, Reference Number 161228-000653
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alucarderSoul ShrivenI have the exact same problem, and no answer from support as well
6 Jan (me) submitted my ticket
7 jan (support) we are working on it
9 Jan (me) Asked how estimate of time i had to wait for solution
10 Jan (me) Asked if my ticket was marked as solved or forgotten
11 Jan - since i had no reply from support since day 9, i decided to make a second ticket0 -
Ctrl224Soul Shrivenhaving same issue since 04/1/17 still not resolved, reference is 170117-0015030
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riveinkaSoul ShrivenThere was Eso plus three days, I had access to my dlc. Today, I have lost Eso plus gold edition still not working.0