Gold edition no dlc, no palomino

riveinka

Hello!
Activated gold edition, no dlc, no palomino.(((( Help me please!

ZOS_DaryaK

Please please submit a ticket to our support team and be sure to include your ESO Game account user ID. It may be helpful to also include your gold edition key and the date you redeemed it.

riveinka

ZOS_DaryaK wrote: »

Please please submit a ticket to our support team and be sure to include your ESO Game account user ID. It may be helpful to also include your gold edition key and the date you redeemed it.

Done, Reference Number 161228-000653

riveinka

I do not answer for a week! When I have help with my problem?

alucarder

I have the exact same problem, and no answer from support as well

6 Jan (me) submitted my ticket

7 jan (support) we are working on it

9 Jan (me) Asked how estimate of time i had to wait for solution

10 Jan (me) Asked if my ticket was marked as solved or forgotten

11 Jan - since i had no reply from support since day 9, i decided to make a second ticket

Ctrl224

having same issue since 04/1/17 still not resolved, reference is 170117-001503

riveinka

There was Eso plus three days, I had access to my dlc. Today, I have lost Eso plus gold edition still not working.

JaviMc

Tic tac tic tac
We´re waiting...

alucarder

got my problem fixed 23 jan after 17 days of my ticket