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https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
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Crown Crates not working
Arunan
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So I purchased some crowns to buy some crates to try my luck and yet after the purchase of the crates, I clicked on the icon next to the crowns when you are in menu at the top left corner that is for crates. However nothing happened. It had the black border still up indicating that i am in a menu like pressing c or k but the only thing showing up was the crown gems on the bottom left corner and alt for exit on the bottom right. Nothing else showed up on my screen other than I can see my character and others running around. Please help. I dont want to find out that I just wasted $15 on something I am not even getting.
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Stovahkiin✭✭✭✭✭
✭✭I'd say just submit a ticket to support if it is still a problem, they might be able to help you fix it, or could even refund you in the crowns you spent (although that is a bit less likely I'd say, so don't hold your breath)Beware the battle cattle, but don't *fear* the battle cattle!0 -
Enodoc✭✭✭✭✭
✭✭✭✭✭Do you have any add-ons running? Crown Crates hate add-ons, so try turning them all off.UESP: The Unofficial Elder Scrolls Pages - A collaborative source for all knowledge on the Elder Scrolls series since 1995
Join us on Discord - discord.gg/uesp0 -
Reverb✭✭✭✭✭
✭✭✭✭✭Specifically, any add-ons that prevent your character from turning and zooming in when you enter a menu, will prevent you from being able to see Pacrooti. I think that No, Thank you is the most commonly used. Check your add-ons, if any of them allow you to use emotes, personality idle scenes, etc. while in menus, that's the culprit. Change the settings or disable it to open your crates.Battle not with monsters, lest ye become a monster, and if you gaze into the abyss, the abyss gazes also into you. ~Friedrich Nietzsche1 -
Arunan✭Well I did email them and all they said is that they apologize about the error..... don't know how that was supposed to help but I just turned off addons and it looks like that worked. Thanks for helping.0