We are currently investigating issues some players are having on the megaservers. We will update as new information becomes available.
We are currently investigating issues some players are having with the ESO Store and Account System. We will update as new information becomes available.
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https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
In response to the ongoing issue, the ESO Store and Account System have been taken offline for maintenance.

Cant cancel my ESO plus Subscription

Libonotus
Libonotus
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On xbox one.
I go to subscriptions, click ESO plus and there is no option under payment and billing to remove
I go to my payment options and try to remove the payment option linked to my acc, it says I have to turn off auto renewal for subscriptions before I can remove payment option.
Help

I feel like this is an elaborate ESO, Xbox one ruse
  • FloppyTouch
    FloppyTouch
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    You have to go to the Microsoft site and to ur account and cancel from there
  • Nestor
    Nestor
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    Did you go to your Account Page here at the link at the top of the Boards? Don't know if the console is different, but that is where I have to go to manage my sub

    Or try the MS page like suggested above.
    Edited by Nestor on December 8, 2016 11:58PM
    Enjoy the game, life is what you really want to be worried about.

    PakKat "Everything was going well, until I died"
    Gary Gravestink "I am glad you died, I needed the help"

  • Stopnaggin
    Stopnaggin
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    You have to ms page, this is not on ZOS, Ms handles that.
  • NewBlacksmurf
    NewBlacksmurf
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    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • Khaos_Bane
    Khaos_Bane
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    Microsoft UIs suck, each version of their software get's less intuitive. It's like they have teams of people trying to make their UI more aggravating for customers. Love the PC but damn Microsoft needs help developing UIs.
  • NewBlacksmurf
    NewBlacksmurf
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    Khaos_Bane wrote: »
    Microsoft UIs suck, each version of their software get's less intuitive. It's like they have teams of people trying to make their UI more aggravating for customers. Love the PC but damn Microsoft needs help developing UIs.

    @Khaos_Bane ?
    What sucks about login...selecting account and clicking cancel?
    Edited by NewBlacksmurf on December 8, 2016 10:42PM
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • Woeler
    Woeler
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    Did you try going through microsoft directly?
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