As a community member, I hate to see things like the new crown crates being introduced to ESO but I am not ready to give up on the game either. ZOS put enough work into them and ignored players enough in the process that the crates likely are not going away any time soon, so I am suggesting a few alterations that would help me coexist with them:
1. In-game crate earning potential, making these an option to earn legitimately in game (not a 0.0000001% random drop like crafting mats for the new xp potions, but a guaranteed earning option that players could cash in on reliably a few times per week). This does not eliminate the scummy crates from the game, but it at least encourages people to play the game and makes the crates less of a gamble in general.
2. Less crate exclusives: making the enormous amount of crate exclusives that currently exist is rather discouraging to players who begrudgingly pay significant amounts of real money for direct purchases in the crown store.
3. More in-game items and WAY better drop chances for them. As I have mentioned before, the current drop chances for the new xp potion materials are essentially non-existent, far less frequent than drops for items like daedric/primal/barbaric/imperial motifs or even perfect roe. When the most dedicated crafters I know have zero plans to craft the potions because they cannot farm the mats, there is a problem.
I hope many other community members will comment on this thread with agrrement/disagreement and suggestions of your own. Hopefully ZOS devs and community managers will notice.
Kahjit main in the Aldmeri Dominion.
Templar of the Knightly Orders
Herald of Justice to all of Tamriel