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I can't find my pets and any race on any alliance upgrade

RexHiemis
RexHiemis
Soul Shriven
Hi,
I have decided to return to game with my friends on EU server. I used to play on NA server and I had some pets with "any race on any alliance" upgrade. But now I can't use or find them. I can still find them in my NA characters but not on newly created EU ones.
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