Need Help!!! Video Card Upgrade And New PC build

hightowermusic

Hello, I've been having some video issues with ESO and just bought a new video card. I picked up the EVGA GeForce GTX 1060 6gb card for $249.99. I optimized the game via the software that came with the card and it really ran awesome for the first 3 or 4 days... now it seems to be doing the same stuff my old onboard video was doing... Stuff like load a screen and everyone is a black silhouette for 15 or 20 seconds, takes 15 or so seconds for some NPC's to appear, things like rocks, building and armor look low res and then clear up after a few seconds.

Here is the benchmark http://www.3dmark.com/3dm/15255471

I called EVGA yesterday and he said it was my processor that was bogging down their card. He also recommended a hybrid 970 or 980 video card instead of my card for an intense graphics game like ESO...ok, didn't know ESO was an intense graphic game that required the top of the line card to run it in ultra. The card does run Ride and The Division on ultra just fine.

Planning on getting a AMD 8350 or 9370 cpu, new MB and case. Should I keep this card or send it back? Any recommendations on an excellent pc build, building 2 pc's one for me and one for my wife with around a $2000 budget.

My current PC specs:
AMD A10 5700 3400mhz
16 GB of ddr3 1330mhz ram
GeForce GTX 1060 6GB
windows 10 home
Vizio E70-C3 monitor running 1920 x 1080p 60hz with an HDMI cable
LG SHC4 sound bar with wireless sub

Epona222

Erm... the black silhouettes on loading into an area are an in game mechanism introduced with IC, so that you could see where other people were before you loaded in, that is not a graphics card issue at all, in any way shape or form - the game is supposed to be like that.

I personally have issues due to my CPU being a bit older, that can be an issue (I have an old AMD CPU, that is the main performance bottleneck for me right now).

Congrats on your new GPU though

W0lf_z13

tbh i dont think its the rig... spent around 2k myself on my rig and i still occasionally see a silhouette after a load screen... also an occasional muddy like graphics ( i7-4790k, 16GB RAM, GF GTX 970, Asus Maxiums VII Hero mobo running 3 monitors )

Epona222

Oh should probably say, although I have long supported AMD, I would ditch them and go Intel these days for CPU, in terms of performance for gaming.

EL1TE

Your Video Card is more than enough, it's about the same as a GTX980 depending on the game.

As for your CPU it's a bit dated yes, however if you want to buy AMD wait for Zen to come out next year.

I have a GTX1080 and it goes as low as 30FPS because the game has a leak somewhere, it starts with 100FPS (Cap) and then over time it starts dropping frames, so i put everything on low and disable almost everything, just keep textures on High, despite this it still drops frames, the only way to fix this is teleport to another zone and come back.

As you see it's not a Video Card issue.

However you mentioned it was fine for 4 days.

So i'd recommend to go to:

My Documents\Elder Scrolls Online\liveeu

Then rename the files (just add a 1 at the end of the file name for example):

ShaderCache.cooked
UserSettings.txt

When you start the game it will generate those files again (it will reset the Video Settings), if this solves your problem and then later comes back you have to repeat this step.

If it doesn't fix the issue, delete the new created files and rename the files mentioned above to their previous names.

AmberLaTerra

Not sure on pulling off 2 builds for that budget (one PC that could handle gaming yes, but 2 at 1000 each would be a stretch) but it could be another issue you are having. Power Supply issues could be the cause of your bogging down as an over pulled from power supply would cause some issues as well. Upgrading parts with a base factory power supply can often cause issues.

The simple fact is a 970 will run you about the same you paid for the 1060, and a 980 will cost more then that without getting into the cost on processors, ram, MB, case, and so forth.

As for the sometime blurry then clearing up I think that more the game, that happens to my on a 980 Maxwell with 32 gigs ram and game on an SSD in an comp with a turbo charged i7.

I do highly agree with @Epona222 though that Intel is the way to go on processor, they cost a bit more but there overall performance is better in general, and for gaming performance they are far ahead of AMD.

hightowermusic

AmberLaTerra wrote: »

Not sure on pulling off 2 builds for that budget (one PC that could handle gaming yes, but 2 at 1000 each would be a stretch) but it could be another issue you are having. Power Supply issues could be the cause of your bogging down as an over pulled from power supply would cause some issues as well. Upgrading parts with a base factory power supply can often cause issues.

The simple fact is a 970 will run you about the same you paid for the 1060, and a 980 will cost more then that without getting into the cost on processors, ram, MB, case, and so forth.

As for the sometime blurry then clearing up I think that more the game, that happens to my on a 980 Maxwell with 32 gigs ram and game on an SSD in an comp with a turbo charged i7.

I do highly agree with @Epona222 though that Intel is the way to go on processor, they cost a bit more but there overall performance is better in general, and for gaming performance they are far ahead of AMD.

forgot to mention...I replaced the power supply with a Thermaltake TR2 430 watt when I installed this vid card

I_killed_Vivec

I don't think that you have a problem with your graphics card.

Your CPU and RAM are slow.

Get a new mobo, get a new CPU and upgrade your RAM. If you haven't already done it, migrate to SSD.

Intel might provide greater performance (top range CPU, mobo and DDR4 RAM) but is very expensive. You get better performance for your money from AMD.

Indeed you can spend silly money for diminishing returns. You'd be better off spending a reasonable amount and trying to eliminate any bottlenecks - for example while your graphics card is good it isn't the best, so there's little point spending a load on the bestest CPU

Katanaq72

Place ESO on SSD. Mine does the same with ESO on HDD. No issues with SSD.

HatchetHaro

This has very little to do with your graphics card, afaik.

If my guess is correct, your hard drive is slow; takes a while to load up textures and models into RAM. Try defragging your drive once in a while, or switch to a faster hard drive, hybrid drive, or even a solid state drive.

ESO is not really a graphically intensive game; my laptop with a GT 840M can run the game at high texture details no problem, so running it on a GTX 1060 would be a piece of cake.

It is a CPU intensive game, though, but you should be fine as long as you're on an i3 or i5 equivalent (idk what the AMD equivalents are).

Epona222

I love that everyone has their own tips about which components to upgrade to make ESO run well - and every tip is different.

raglau

In terms of general performance I believe you are CPU bound. ESO uses CPU notoriously badly and even I am CPU bound on a Core i7 6800K at 4.2GHz. I have a GTX980Ti in there with 32GB DDR4 RAM and an M2 SSD as well, and I also get the black chars when loading a new area, albeit fleetingly.

I expect with your rig you are now at the point where the GPU can easily out perform your CPU, simple way to test that is to load up MSI Afterburner and validate GPU usage while also checking CPU use in Taskman.exe, making sure to display your graph as multiple cores. I think you will see many points of < 100% GPU usage while at the same time seeing a single CPU core at 100%.

But you ought to keep your new GPU because you will be able to use it fully once you update your CPU.

hightowermusic

I should mention that we only play ESO and I occasionally play a few other games. So, if the consensus is this card works fine for ESO??? I'll probably just put it my wife's build and get me the better 1070 or 1080 hybrid card. I was planning on using the same ddr3 ram since we both have 16 gab's of it... you really think ddr4 is way better? I already have 2 Samsung 512mb ssd's and two 2tb hdd's that will go into our builds. so the $2000 budget is just for cases, cpu's, mobo's, one power supply, 2nd vid card and possibly ddr4 ram

phairdon

ddr3 is more than suitable for running the game, so is your card. The black figures, odd textures, sound glitches came into play after one of the updates (cannot remember which one).

The usersettings file can be deleted, as this can help with a few of the issues.

I'm running the game on a 3rd gen i5, 16gig of ram as well as a 4gb graphic card, without too many problems. Only real issue to raise its head after upgrading to my current card was increased stuttering & freezes. Cured it by disabling display scaling on high DPI settings.
On the pve side of the game, I get around 50fps, running on ultra settings. Does rise & fall from time to time.

Long load screens are a common complaint and nothing new.

jedtb16_ESO

Pibbles wrote: »

In terms of general performance I believe you are CPU bound. ESO uses CPU notoriously badly and even I am CPU bound on a Core i7 6800K at 4.2GHz. I have a GTX980Ti in there with 32GB DDR4 RAM and an M2 SSD as well, and I also get the black chars when loading a new area, albeit fleetingly.

I expect with your rig you are now at the point where the GPU can easily out perform your CPU, simple way to test that is to load up MSI Afterburner and validate GPU usage while also checking CPU use in Taskman.exe, making sure to display your graph as multiple cores. I think you will see many points of < 100% GPU usage while at the same time seeing a single CPU core at 100%.

But you ought to keep your excellent new GPU because you will be able to use it fully once you update your CPU.

my rig is similar to yours except 2x titan x in sli...... and yes, i see the black chars on loading. but i do get to see them in 4k lol.

raglau

hightowermusic wrote: »

I was planning on using the same ddr3 ram since we both have 16 gab's of it... you really think ddr4 is way better? I

DDR4 has the *potential* to be 'better', but the current reality is that it's slower than DDR3 because it's at the beginning of its lifecycle whereas DDR3 is very mature and has lower latencies as the norm. You'd never even notice the extra potential bandwidth of DDR4 in a game anyway, it's only some very RAM intensive functions where you may get a perceivable benefit.

raglau

jedtb16_ESO wrote: »

Pibbles wrote: »

In terms of general performance I believe you are CPU bound. ESO uses CPU notoriously badly and even I am CPU bound on a Core i7 6800K at 4.2GHz. I have a GTX980Ti in there with 32GB DDR4 RAM and an M2 SSD as well, and I also get the black chars when loading a new area, albeit fleetingly.

I expect with your rig you are now at the point where the GPU can easily out perform your CPU, simple way to test that is to load up MSI Afterburner and validate GPU usage while also checking CPU use in Taskman.exe, making sure to display your graph as multiple cores. I think you will see many points of < 100% GPU usage while at the same time seeing a single CPU core at 100%.

But you ought to keep your excellent new GPU because you will be able to use it fully once you update your CPU.

my rig is similar to yours except 2x titan x in sli...... and yes, i see the black chars on loading. but i do get to see them in 4k lol.

Awesome I think whatever the rig there's just this fleeting moment of loading those textures where you get the black shadows. Looks a bit eerie at times!

hounddawg1953_ESO

For budget reasons I always upgrade piecemeal rather than a total rebuild every time I change motherboards. I have been using the same case now for over 15 years and have used the same processor and motherboard for 3 years. I5 3570 and a el cheapo AS Rock Z77 Pro

My advice is change out what is slowing you down rather than complete rebuild. BTW I used to be a huge fan of AMD but switched back to Intel several years back. The last AMD processor I had was a mess, but I am not up to speed on the the current models.

Epona222

The black silhouette figures ARE AN INTENDED THING, introduced with IC update. It was in the patch notes. It is not a deficiency in your system that you see black silhouette figures whilst loading into an area.

SupremeTravie

W0lf_z13 wrote: »

tbh i dont think its the rig... spent around 2k myself on my rig and i still occasionally see a silhouette after a load screen... also an occasional muddy like graphics ( i7-4790k, 16GB RAM, GF GTX 970, Asus Maxiums VII Hero mobo running 3 monitors )

I can say the same .. I literally run almost the same type of rig and have these occasional issues.. its an in game thing.

xRIVALENx

hightowermusic wrote: »

Hello, I've been having some video issues with ESO and just bought a new video card. I picked up the EVGA GeForce GTX 1060 6gb card for $249.99. I optimized the game via the software that came with the card and it really ran awesome for the first 3 or 4 days... now it seems to be doing the same stuff my old onboard video was doing... Stuff like load a screen and everyone is a black silhouette for 15 or 20 seconds, takes 15 or so seconds for some NPC's to appear, things like rocks, building and armor look low res and then clear up after a few seconds.

Here is the benchmark http://www.3dmark.com/3dm/15255471

I called EVGA yesterday and he said it was my processor that was bogging down their card. He also recommended a hybrid 970 or 980 video card instead of my card for an intense graphics game like ESO...ok, didn't know ESO was an intense graphic game that required the top of the line card to run it in ultra. The card does run Ride and The Division on ultra just fine.

Planning on getting a AMD 8350 or 9370 cpu, new MB and case. Should I keep this card or send it back? Any recommendations on an excellent pc build, building 2 pc's one for me and one for my wife with around a $2000 budget.

My current PC specs:
AMD A10 5700 3400mhz
16 GB of ddr3 1330mhz ram
GeForce GTX 1060 6GB
windows 10 home
Vizio E70-C3 monitor running 1920 x 1080p 60hz with an HDMI cable
LG SHC4 sound bar with wireless sub

You currently have a decent machine, what mainboard are you running?

Swap the A10 5700 for a newer A10 7890k
Drop the Nvidia Card for a compatible Radeon Card that will run in crossfire with the 7890k
Downgrade to Windows 7 (Not necessary of course)

hightowermusic

xRIVALENx wrote: »

hightowermusic wrote: »

You currently have a decent machine, what mainboard are you running?

Swap the A10 5700 for a newer A10 7890k
Drop the Nvidia Card for a compatible Radeon Card that will run in crossfire with the 7890k
Downgrade to Windows 7 (Not necessary of course)

MSI 2AE0

xRIVALENx

Thanks! Looks like you may be needing a new mainboard as well unless hp provides a bios update for cpu support.

ZOS_DaryaK

We've moved this discussion to the PC Technical Support forum where it should be more helpful.

ElBiggus

I've got a 980 Ti, and most of the time I can run the game in 4K with all settings at max and keep a pretty steady 60FPS; generally the only times it bogs down are in populated areas, and it's CPU limiting that causes it (I only have an i5-4460).

Most of the symptoms you describe, however, are completely unrelated to CPU or GPU; the silhouettes are placeholders while the game gets information from the server about what the players look like (appearance, gear, etc.), and the texture issue is caused by the game taking a while to stream textures from your hard drive -- while a GPU with more onboard RAM may fix that one a little I still get it from time to time with a 6GB card, and an SSD may also help but it's probably an engine rather than hardware issue.

So, in short, there's nothing wrong with your configuration -- I'd probably recommend an Intel over AMD CPU, but other than that it's reasonable. Just bear in mind that an MMO works differently to other games, and most oddities will likely stem from the networking side of things.

Daveheart

@hightowermusic it may be tempting to ignore the suggestions of getting an Intel processor over AMD; don't. The level of improvement I saw when I rebuilt with Intel was ridiculous. You're better off with an i5 than you would be with the top AMD processor (currently).