Dye Stamp not working

TRoclodyte

Hello folks.

I'm posting here because I already tried -twice- to get help through support but only received automated messages. Obviously, no one read them as the answer wasn't even related to my problem.

Today, I decided to buy both a new costume and a dye stamp to color it, as I am not subscribed to ESO+. But then nothing seems to work. Here's a picture:



As you can see, I have the costume equipped and the dye I bought is in my inventory. But for some reason that I cannot explain, the message "Cannot apply at this time" is there, and there is nothing I seem to be able to do to color my costume.

I tried all amounts of relogging, changing costume, even going to the dye station... Nothing worked.

Now Support has not been helpful as they only send me an automated answer about how they "cannot return destroyed items", but my dye is not destroyed. It just lays there in my inventory, unusable.

If anyone knows why this is happening, or a way to help, it would be appreciated.

SanSan

Disable ur addons

Danikat

I've never bought a dye stamp, so I don't know exactly how they work, but have you tried going to a dye station and using it there?

Opeline

I am going to go ahead and get this thread back open in hopes someone has figured this out. I've a friend that has this same issue STILL and cannot dye her costume. Now, she has ESO+ but does not have these dyes that she would like because they are, I guess, "late content" dyes.

Has anyone figured it out yet?

She has no addons, plays basically vanilla as heck. Any help?

Coatmagic

bump ~ I am ESO+ and just bought one of the Witches Festival dyes. 200 crowns gone and no dye ~ what gives ZoS?

*dye turned back up in my inventory after a few hours playing.. afraid to use it again for fear of losing it xD