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Why is that EU maintenance always get completed first?

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Soresina
Soresina
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I am curious as to why EU always gets completed before NA. The servers go down the at the same time yet we are always waiting longer for the game to come back up. This is discrimination! If you can't bring them up at the same time doing the maintenance together then separate them. Don't make NA pay the extra time whenever you do maintenance. I need to find out if i have my guild store!
  • ADarklore
    ADarklore
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    Typically I've seen them both come back at the same time, this is my first time experiencing PC-EU coming up first before PC-NA.
    CP: 2078 ** ESO+ ** ~~ ***** Strictly a solo PvE quester *****
    ~~Started Playing: May 2015 | Stopped Playing: July 2025 | Returned: March 2026~~
  • Lady_Ems
    Lady_Ems
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    ADarklore wrote: »
    Typically I've seen them both come back at the same time, this is my first time experiencing PC-EU coming up first before PC-NA.

    The past two weeks (not counted today) EU has come up first. I think that is part of their problem with long down times
  • idk
    idk
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    EU is 6 hours ahead of us. They should have priority as this is their prime time. Why would there be any question that EU maintenance is completed first?
  • ADarklore
    ADarklore
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    Lady_Ems wrote: »
    ADarklore wrote: »
    Typically I've seen them both come back at the same time, this is my first time experiencing PC-EU coming up first before PC-NA.

    The past two weeks (not counted today) EU has come up first. I think that is part of their problem with long down times

    That would explain it, I haven't been home during the downtimes in the past couple of weeks.
    CP: 2078 ** ESO+ ** ~~ ***** Strictly a solo PvE quester *****
    ~~Started Playing: May 2015 | Stopped Playing: July 2025 | Returned: March 2026~~
  • Soresina
    Soresina
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    I am in Australia and it is my prime time too. I lose one weeknight each week to maintenance and as a subscriber am beginning to think that is unfair with the hours it is adding up to lately.
  • Vildebill
    Vildebill
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    EU master race!
    EU PC
  • Epona222
    Epona222
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    If there is a pattern to it, it is because in the EU it is nearer prime time than it is in the US. So if they bring one of the servers back up first, they are doing the right thing by bringing up the one where people are actually likely to be wanting to play right now, rather than the one where it is just gone breakfast time.
    GM - Ghost Sea Trading Co - NA PC

    Epona was a Romano-Celtic goddess dating back to around 1800 to 2000 years before computer games were invented.
  • Sneaky-Snurr
    Sneaky-Snurr
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    Soresina wrote: »
    I am curious as to why EU always gets completed before NA. The servers go down the at the same time yet we are always waiting longer for the game to come back up. This is discrimination! If you can't bring them up at the same time doing the maintenance together then separate them. Don't make NA pay the extra time whenever you do maintenance. I need to find out if i have my guild store!

    @Soresina
    Sneaky-Snurr wrote: »
    ADarklore wrote: »
    I'm just curious as to why the PC-EU finished while the PC-NA is still on-going?!?

    @ADarklore
    Probably @ZOS's financial standings are worse than before so they fired some staffs and then proceeded with merging the EU and NA 'maintenance team'/technical team/department/anything similar . So instead of finishing the maintenance more or less at the same time with 2 teams managing each server, now they have to work on EU first and then move to work on NA.

    Gosh, today has made me overthink a lot lol.
    The Order of the Shadows: Nightmare
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  • Aquanova
    Aquanova
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    I agree with you OP. Been noticing this trend the last few weeks and it doesn't make sense. Especially when they took both off line at the same time.

    Does the NA server require more maintenance or is it just being maintained after the EU server?

    If it's the latter, then why can't it be left up until the EU server is near or at completion?
    Edited by Aquanova on August 15, 2016 12:27PM
    NA/PC
  • ADarklore
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    Aquanova wrote: »
    I agree with you OP. Been noticing this trend the last few weeks and it doesn't make sense. Especially when they took both off line at the same time.

    Does the NA server require more maintenance or is it just being maintained after the EU server?

    If it's the latter, then why can't it be left up until the EU server is near or at completion?

    Or is it like @Sneaky-Snurr said, that they have laid off people, so now they have a small staff that can only do one at a time.
    CP: 2078 ** ESO+ ** ~~ ***** Strictly a solo PvE quester *****
    ~~Started Playing: May 2015 | Stopped Playing: July 2025 | Returned: March 2026~~
  • Soresina
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    I totally agree with your suggestion Aquanove. Especially since it means I will be online during trader changeover.
  • Ourorboros
    Ourorboros
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    Soresina wrote: »
    I am curious as to why EU always gets completed before NA. The servers go down the at the same time yet we are always waiting longer for the game to come back up. This is discrimination! If you can't bring them up at the same time doing the maintenance together then separate them. Don't make NA pay the extra time whenever you do maintenance. I need to find out if i have my guild store!

    I know, right? I wondering the same thing, while being irritated and jealous.

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  • Wow
    Wow
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    NA getting 3rd in a row "extended" maintenance because of "unexpected" (third time in a row) reasons?

    What a total BS....
    this getting to be incredibly agitating. Completely pathetic this continues to happen.
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  • Epona222
    Epona222
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    Aquanova wrote: »
    I agree with you OP. Been noticing this trend the last few weeks and it doesn't make sense. Especially when they took both off line at the same time.

    Does the NA server require more maintenance or is it just being maintained after the EU server?

    If it's the latter, then why can't it be left up until the EU server is near or at completion?

    Please "L2P" timezones. It's afternoon in the EU right now, it's just after breakfast in the US. So they are doing absolutely the right thing by bringing up the EU server first, before EU prime time. Go to work and stop fussing about it - it's evening here between 4-6 hours ahead of you, so get on with your day and stop worrying that EU server comes back up first.
    GM - Ghost Sea Trading Co - NA PC

    Epona was a Romano-Celtic goddess dating back to around 1800 to 2000 years before computer games were invented.
  • Nilmot
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    Anyone with any experience in the field know what "server maintenance" actually is? I'm assuming it must be more than rebooting, clearing caches, and throwing the new files on, but I'd like to understand what exactly makes this process take so long.
  • Velanthia
    Velanthia
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    The least they could do is post some sort of estimated downtime thread BEFORE the servers go down. Finding out how long maintenance is 2+ hours into the actual maintenance is an absolute ***. Especially when you find out the server is going to be down for 10 hours.
    Matt Firor leaves Palladium in every overland chest he finds
  • SienneYviete
    SienneYviete
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    Some communication from Zenimax would really help cool people off in this type of situation you know something like what a community manager would do.
    Delta
    Valheru's
  • Garldeen
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    Because the Europeans are more likely to be awake and grumbling this time of day than the US players :)
  • Epona222
    Epona222
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    wonkydog wrote: »
    Because the Europeans are more likely to be awake and grumbling this time of day than the US players :)

    That actually expressed it better than I did in my post about timezones a bit further up the page :D
    GM - Ghost Sea Trading Co - NA PC

    Epona was a Romano-Celtic goddess dating back to around 1800 to 2000 years before computer games were invented.
  • Waseem
    Waseem
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    well.. in europe in midday,, it NA its midnight, you should be sleeping not complaining :P
  • Soresina
    Soresina
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    It is around 9am in the morning in the US. It isn't even midnight here in Australia!
  • Lady_Ems
    Lady_Ems
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    Waseem wrote: »
    well.. in europe in midday,, it NA its midnight, you should be sleeping not complaining :P

    Actually for me, NA server..It's 8:40 AM time to be up trying to get an answer
  • Sneaky-Snurr
    Sneaky-Snurr
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    Epona222 wrote: »
    wonkydog wrote: »
    Because the Europeans are more likely to be awake and grumbling this time of day than the US players :)

    That actually expressed it better than I did in my post about timezones a bit further up the page :D

    @Epona222
    A trend that has changed with no reason whatsoever is very much susceptible to a few questions.

    That being said, I think @ZOS's financial standings are worse than before so they fired some staffs and then proceeded with merging the EU and NA 'maintenance team'/technical team/department/anything similar . So instead of finishing the maintenance more or less at the same time with 2 teams managing each server, now they have to work on EU first and then move to work on NA.

    That's just my take on this whole 'EU server maintenance finishing first and NA has to pay for it with our time NUU'.

    And let's do this for fun while we're up at it shall we? I think the NA server maintenance is going to be done within the next ~4 hours. +- 30 minutes give or take. If I'm wrong, then you get dem sweet sweeeet skooma(s). However, if my predictions are right, LET ME HAVE ALL OF DEM SKOOMA! >;o
    Edited by Sneaky-Snurr on August 15, 2016 12:47PM
    The Order of the Shadows: Nightmare
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      AD CP810 Templar
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    {PC•NA•no-CP Ravenwatch}

    Shadow hide you. -Unknown
    There is no clean fight in a war. -Shun Izaki
  • Epona222
    Epona222
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    Sneaky-Snurr wrote: »
    Epona222 wrote: »
    wonkydog wrote: »
    Because the Europeans are more likely to be awake and grumbling this time of day than the US players :)

    That actually expressed it better than I did in my post about timezones a bit further up the page :D

    @Epona222
    A trend that has changed with no reason whatsoever is very much susceptible to a few questions.

    That being said, I think @ZOS's financial standings are worse than before so they fired some staffs and then proceeded with merging the EU and NA 'maintenance team'/technical team/department/anything similar . So instead of finishing the maintenance more or less at the same time with 2 teams managing each server, now they have to work on EU first and then move to work on NA.

    That's just my take on this whole 'EU server maintenance finishing first and NA has to pay for it with our time NUU'.

    I don't actually think that is the case at all, the physical servers are separated by a couple of thousand miles (and a fair amount of ping - I play on both servers), and there is absolutely no reason why they would bring the NA servers back up before the EU ones, given the time difference. Especially since EU server population is larger. They don't want EU servers to be down at EU prime time if they can avoid it.
    GM - Ghost Sea Trading Co - NA PC

    Epona was a Romano-Celtic goddess dating back to around 1800 to 2000 years before computer games were invented.
  • Lieblingsjunge
    Lieblingsjunge
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    Because EU > NA.
    Ignorance is the greatest weapon of tyranny.
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  • Soresina
    Soresina
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    Well they should bloody well take them down separately!. I am even willing to let EU go first. This has nothing to do with my wanting to be online for the guild store changeover when it happens!
  • jedtb16_ESO
    jedtb16_ESO
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    Soresina wrote: »
    It is around 9am in the morning in the US. It isn't even midnight here in Australia!

    when else would 9am be.... other than in the morning?
  • Aquanova
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    @Epona222 I don't care that EU is up first, I'm wondering why both needed to be taken down at the same time. For you EU players you we're off line for 4 hrs. The NA server is going on 5hrs and has usually been around 6.

    BTW, it's not breakfast time where I live, it's 2:45 am and for some of the NA players it's even earlier than that (Australia, NZ, Pacific rim) So take your own advice and "L2P time zones"
    NA/PC
  • Soresina
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    Well i don't know how they do things in the US. Might have needed the extra clarification :)
  • Epona222
    Epona222
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    Aquanova wrote: »
    @Epona222 I don't care that EU is up first, I'm wondering why both needed to be taken down at the same time. For you EU players you we're off line for 4 hrs. The NA server is going on 5hrs and has usually been around 6.

    BTW, it's not breakfast time where I live, it's 2:45 am and for some of the NA players it's even earlier than that (Australia, NZ, Pacific rim) So take your own advice and "L2P time zones"

    Oh no don't get me wrong, I don't think they ought to be down at the same time. I am waiting for NA to come back up because I run a trade guild on NA and I still don't know whether we won our trader bid. All I was doing was pointing out that EU primetime is 4-6 hours earlier than NA primetime.
    GM - Ghost Sea Trading Co - NA PC

    Epona was a Romano-Celtic goddess dating back to around 1800 to 2000 years before computer games were invented.
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