We are currently investigating issues some players are having on the megaservers. We will update as new information becomes available.
We are currently investigating issues some players are having with the ESO Store and Account System. We will update as new information becomes available.
In response to the ongoing issue, the North American and European megaservers are currently unavailable while we perform maintenance.
https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
In response to the ongoing issue, the ESO Store and Account System have been taken offline for maintenance.
Need to change my email address...
Darkrogue671
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ZoS... Despite the three tickets I sent in and didn't even get a response, I really do need your help on my account that I pay for every month. My email got hacked and I don't have access to it. But, here's the funny part... in order for me to access my account to change it, it sends an access code to my hacked email account that I have to retrieve to enter! How exactly, without your help, am I supposed to do that?!
I sent two emails....
I created three tickets....
Zero response....
Zero dollars spent in the crown store....
Zero customer service.
I sent two emails....
I created three tickets....
Zero response....
Zero dollars spent in the crown store....
Zero customer service.
0
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Darkrogue671✭✭✭Does anyone have a number for ESO that isn't disconnected? I have one I'm going to try in attempt to backdoor into their customer support besides tickets, emails, and this forum. If that doesn't work, I guess I won't have any other option than the BBB.0