Two weeks ago, I deleted a character out of frustration. After further reflection I decided I had been foolish. So I bought another character slot. I then made a request to restore the character. Since then I have been going around and round with a nice CS who keeps reciting that I need to only have 7 slots full, obviously a leftover before one could buy more slots. Seems like a nice kid but I suspect he does not even play the game......so ZOS, as a former exec I would recommended you update the cue cards your CS folks read from.
P.S. Just restore my toon already