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been trying to get help from support for 2 weeks now!
It's been 7 days now since my ticket was marked as solved when my question wasn't even answered. I have a thread going on the PLAYSTATION®4 TECHNICAL SUPPORT forum page but I see more people are getting responses from zos over here so I thought I would post here too.
https://forums.elderscrollsonline.com/en/discussion/275934/tickets-on-eso-support-being-closed-when-not-solved#latest
There is my original forum post on the issue, I also just opened a new ticket 160704-004189 referring to the same issue.
I just want this fixed so I can purchase eso plus again

edit: changed the title in hopes to try and get help......
Edited by Lynliselda on July 7, 2016 2:26PM
Daggerfall Covenant For LifeJust Tacos Guild Member
PS4 id - Lynixel