Update 47 is now available for testing on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/discussion/680228
The connection issues for the European megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!

New Laptop: ESO 32 crashes at Login; 64 Application error (0xc000007b) (SOLVED)

kadar
kadar
✭✭✭✭✭
Hey all:

Brand New Laptop:
Intel HD 530/NVIDIA GTX 970m
i7-6700HQ
16GB RAM
SSD
DirectX 12
edit: Windows 10

32 bit client (edit: AND 64 bit) crashes at the login screen. Everything boots up > enter username > enter password > "enter" > and the client crashes > ESO crash reporter. I've never made it to character select.
I've tried a few things:
1) Set eso.exe to run with "High performance NVIDIA processor" instead of the default "auto select"
2) All drivers should be up to date (it's brand new)
3 Set full screen resolution to match my laptops 1920/1080p in the User settings file
4) Running as Administrator, even tho this is the Admin account already
5) eso.exe crashes in Windows 8 compatibility mode
6) Run game client "repair" function
7) Reduces graphic settings to medium

EDIT: My Application error issue is solved, details herein:
64 bit client is not even being opened by windows properly. Double click > "The application was unable to start correctly (0xc000007b)"
EDIT: ^The above 64 bit client problem is solved: Finally found this thread:
Ok, if you're running into the 0xc000007b error, please download this update from Microsoft (the new Visual C++ 2010 Redistributable Package), then manually launch ESO64.exe.

https://www.microsoft.com/en-us/download/details.aspx?id=14632

If anyone has ideas on how to fix this, please help!

EDIT: SOLVED. Turns out, even though I set ESO to run only using the GTX 970m, I still had to download the latest driver for the Intel HD integrated Graphics as well. After restarting, both 32 and 64 bit versions work normally.


Edited by kadar on May 21, 2016 12:14AM
  • kadar
    kadar
    ✭✭✭✭✭
    Here's my crash report:
    (Not sure why it shows the Intel HD graphics there, I have it set to boot ESO with the GTX 970m...)
    813c3198-9a3e-4e7f-8baf-8b88470190c9_zpsf17bhxt6.png
Sign In or Register to comment.