Greetings , Thank you for contacting The Elder Scrolls Online: Tamriel Unlimited Team! It’s always a pleasure to hear from you! I am sorry to hear about the trouble you are having. Never fear however, as I can assure you that we will do our best to help you try and solve this issue. The fastest way to report a bug is to type “/bug” in the chat window while in game. Make sure to select the proper category and subcategory and give as much detail as possible about the issue. Check the Include Screenshot? box to include a screenshot of the issue. Please be sure to press the Print Screen key on the keyboard before typing "/bug" to make sure the correct screenshot is included in the bug report. Once all the fields are filled out properly, click Submit. Please, do not hesitate to reach out to us again if you have any other questions or concerns regarding The Elder Scrolls Online: Tamriel Unlimited or our services! Best regards, Thaddeus "Shadow King" The Elder Scrolls Online: Tamriel Unlimited Team