Friend is receiving "Your account has been suspended".

Ratkill · January 2016

Hi,

My friend with account name Infernusdrake, has called numerous times and has also submitted a request to have his account fixed. His ticket number is 160103-000555.

Could this please be rectified asap.

Cheers,

Ratkill

eNumbra · January 2016

What did he do?

Ratkill · January 2016

He tried to login...

Hasn't played since 2 months after release.

Ratkill · January 2016

Bump....

Darlgon · January 2016

Ratkill wrote: »

Bump....

Bump it again, while practically the ENTIRE ZoS staff is on an announced holiday... same as most players. expect a forum ban.

Sounds to me like he either bought gold or tried another shortcut not allowed by the game... Or, maybe his account was hijacked. Either way.. posting in the forums about it wont help any at all.

Ratkill · January 2016

Ah perfectly reasonable then. People pay for a game expecting to be able to play and are unable to contact anyone in terms of support just to fix an account issue.

When a person calls multiple times, fills out support tickets and his friend posts an email on a forum to get one response after almost a week of trying and is informed that everyone in a game studio is on holidays, that's terrible customer support.

Zenimax should partner with Ubisoft.

ZOS_MollyH · January 2016

Hello @Ratkill !

We see that an agent has reached out to your friend regarding the ticket that was placed. Please be aware however that here on the forums we are unable to address in-game actions such as this, and as such this thread will be closed.