UltimaJoe777 wrote: »If this is being caused by the NPC being stuck in the ceiling, pay attention to what your compass' quest marker says. If it says (above) then they are stuck in the ceiling. You can also see their feet lol but if it doesn't then they just haven't loaded yet. If they refuse to load then it could be an issue on your end and what was suggested to you is legit and may work but if not then best to send a ticket, as Soriana said.
Would also help to know your platform lol