The issues have been resolved, and the ESO Store and Account System are now available. Thank you for your patience!
The issue is resolved, and the North American and European PC/Mac megaservers are now available. Thank you for your patience!
We are currently investigating issues some players are having on the megaservers. We will update as new information becomes available.
Can't recovery my old account.
With the first and last username requirements to reset a password, it makes it very difficult for me to recover my old account.
As a thumb rule i never enter my real name online and so i have no chance of recovering my password.
if i look in the support section it is required to log in as well.