Still not recieved my weekly reward from Sanctum from last week!!! (23. Nov.15)

Alcast

Any status update?? I sent email to support and they said they send it to an higher instance but I havent heard smth of it since.
Incident: 151123-001043

Paulington

I received an e-mail about this from ZOS Support.

They requested that I give them times I am online as receiving my reward may necessitate meeting in-game, also that they are fully aware of this issue and looking at a fix.

So ZOS owe me a Sanctum and vDSA reward currently, will report back if any news. The reply time is disappointing though, it took ZOS support four days to respond to my initial help ticket and it's been two days since my response and still nothing, what is with the insane delay now?

Alcast

Paulington wrote: »

I received an e-mail about this from ZOS Support.

They requested that I give them times I am online as receiving my reward may necessitate meeting in-game, also that they are fully aware of this issue and looking at a fix.

So ZOS owe me a Sanctum and vDSA reward currently, will report back if any news. The reply time is disappointing though, it took ZOS support four days to respond to my initial help ticket and it's been two days since my response and still nothing, what is with the insane delay now?

You are lucky, last response from ZOS support was 24. Nov for me