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Loss of an item after purchase from vendor

Dracconis42
Dracconis42
Soul Shriven
This is more of an FYI. Tonight I purchased an item with one of my char. at the Mournhold guild traders market and I can tell you it was a mage item for level 16 but cannot remember what guild or the exact name of the item. I did receive a notice that the item was in my mailbox so I logged out and went to my Sorc char to retrieve the item for him. I logged in with the Sorc. and went to mail and retrieved the item and noticed that I also got a warning box from the game saying that all skills for the char had been reset??? I have played that char off and on for the last month so I knew this was wrong. I checked and sure enough the skills were ok. But when I went to the inventory the item is gone and relog did not bring it back. Support is no good since I cant remember the item name so they are no help. Just beware. Probably an isolated incident but if you purchase an item make sure you pick it right away from the mail and then get it to your alt.
  • Gilvoth
    Gilvoth
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    thank you for inform us. i will watch more closely.
    was this on PC or mac? ps4 or xbox?
    Edited by Gilvoth on October 23, 2015 11:47PM
    best in slot: is the armor, weapon, clothing look, pet, or no pet, jewelry, race, class, skill choices, amount of DPS, and skin color best fit to you and the way you wish to play and makes you feel good and performs what YOU think it should be.

    worst in slot: what you read in zone chat, and forum comment, and forum thread, and you tube video, and live streamer advice, and class rep advice, and guild chat advice, and whisper told you to wear, and use for skill, and dress like, and use for weapon and armor.
  • Dracconis42
    Dracconis42
    Soul Shriven
    This happened on PC
  • UltimaJoe777
    UltimaJoe777
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    This is why I either shop on the character that shall receive/use the item but you could also just take the item on the character that buys it and shove it in the bank. That will suffice as a fix until this actually gets fixed which will probably be a long time due to low priority for the reasons I mentioned to get around it. Who knows though, I may be wrong and it will get fixed soon lol
    Guildmaster of Power With Numbers in PS4 NA Server's Aldmeri Dominion.
    Proud Founder of the Yaysay cult! DOWN WITH THE NAYSAY CULT!! #ToxicRemedy
  • Van_0S
    Van_0S
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    Don't log in and off.

    Just, go in and out to the outlaw refuge in mournhold. Near the shrine its laggy like hell due to many players that buy stuff and do crafting.

    Vampire Dunmer Magblade (Vanyalanthiriel)-DD.( PvE only)
    Bosmer Magplar (Vanimaista)-DD/heal.( PvP only)
    Breton Mag-tankblade (Vannvina)-Tank/DD. (PvE dungeons/trails)
    Van_0S- God of Tamriel.
    Ebonheart Pact PC EU, Campaign- True Flame.
  • Nebthet78
    Nebthet78
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    Careful, Customer Service will call you a liar and say they have no record of it.
    Far too many characters to list any more.
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