Maintenance for the week of July 20:
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• [COMPLETE] Xbox: NA and EU megaservers for patch maintenance – July 20, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• [COMPLETE] PlayStation®: NA and EU megaservers for patch maintenance – July 20, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• [COMPLETE] PC/Mac: NA and EU megaservers for patch maintenance – July 20, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• [COMPLETE] Xbox: NA and EU megaservers for patch maintenance – July 20, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• [COMPLETE] PlayStation®: NA and EU megaservers for patch maintenance – July 20, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
transaction was not authorized
cf398ub17_ESO
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i have been at this for an hour trying to re-sub for eso+ but every time i try, i get ( transaction was not authorized) i have tried multiple cards and all of them have money on it and yes i have triple check what i wrote in for my billing address and everything
We have contacted our Customer support team to help you solve your issue.
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ZOS_MollyHmodGreetings!
We have created a support ticket for one of our customer support agents to assist you. Due to billing information being a sensitive and privacy issue, we want to ensure your billing details are protected. An agent should be reaching out to you soon!
If anyone else is experiencing the same issue, please be sure to submit a help request to our support teamThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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