How long to get help emails returned?

Rowantree

What is the timeline now for getting emails for in-game problems returned? I mean the actual help email not the auto-reply you get when you send a help request in. I got the auto-reply, replied to it that I couldn't find an answer on the web, and haven't heard back since.

ZOS_AmeliaR

We can't provide a specific timeline of when our Support Team will reply, but we can confirm that an agent will get to your ticket as soon as possible. As long as you responded to the reply you received, your ticket will be re-queued for an agent to take care of. Thanks for your patience!

TeamGizzy

I had an answer within a few hours. But that's just me