Maintenance for the week of July 13:
• PC/Mac: No maintenance – July 13
The issues on the North American and European PlayStation® megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
There is sometimes a delay in receiving Crowns after they have been purchased or after registering for an ESO Plus membership. Often times, restarting your console will update your Crown balance in-game the next time you log in. If this doesn't work, please allow up to 48 hours for the Crowns to reach your account.
More information can be found in this article. Thank you so much for your patience!
If it's been more than 48 hours, please contact our Customer Support Team, who will be happy to work with you to ensure that you receive your crowns! https://help.elderscrollsonline.com/app/ask