Server Capacity: While we have established large data centers to support a huge player population, the millions of active players now in ESOTU may require increased server capacity to reduce queues and alleviate any server performance issues. This is being investigated as a priority for us.
ZOS_JessicaFolsom wrote: »Hi @IrishWolf89 - There is currently a display bug with the wait time and your numerical place in the queue, but the queue system is working. Once you're in the queue, we recommend staying on that screen. As soon as you reach the front of the queue you will automatically enter the game.
It's very unlikely that queues will always be something you run into. We're experiencing a very high volume because of launch, but we're also actively looking into ways to increase server capacity (which would reduce queues.) Here is a quote from the ESOTU Console Launch Update we put up last night.Server Capacity: While we have established large data centers to support a huge player population, the millions of active players now in ESOTU may require increased server capacity to reduce queues and alleviate any server performance issues. This is being investigated as a priority for us.
When you say because of launch there is a high number of users but if that number of users stays constant then having a large queue will hurt the game driving the number of users down and reducing queue. I would rather you guys upgrade your hardware to allow for more users.
ZOS_JessicaFolsom wrote: »Hi @IrishWolf89 - There is currently a display bug with the wait time and your numerical place in the queue, but the queue system is working. Once you're in the queue, we recommend staying on that screen. As soon as you reach the front of the queue you will automatically enter the game.
It's very unlikely that queues will always be something you run into. We're experiencing a very high volume because of launch, but we're also actively looking into ways to increase server capacity (which would reduce queues.) Here is a quote from the ESOTU Console Launch Update we put up last night.Server Capacity: While we have established large data centers to support a huge player population, the millions of active players now in ESOTU may require increased server capacity to reduce queues and alleviate any server performance issues. This is being investigated as a priority for us.