Console login issues - perhaps the rolling starts used on PC were why it wasn't this bad

NewBlacksmurf

I realize everyone and their mom is trying to log in but really curious why the console didn't utilize a staggered start similar to PC.

The servers can't handle simultaneous log ins

Just curious why as opening these flood gates all at once seemed to be an obvious plan for log-in failure

Ie: 2 days early access for imperial edition digital pre-orders
1 days for regular digital pre orders
0 for all others

Hawk269

NewBlacksmurf wrote: »

I realize everyone and their mom is trying to log in but really curious why the console didn't utilize a staggered start similar to PC.

The servers can't handle simultaneous log ins

Just curious why as opening these flood gates all at once seemed to be an obvious plan for log-in failure

If you watched the last ESO Live, they specifically stated that they would do a staggered launch. From what they said, only people on the EST time zone would get in at 12:01 AM EST and as time passes, each time zone would get in as 12:01am hit in their respective time zone.

But what actually happened as you know is completely different. It just seems strange that with code's not being issued until late and now this, does ZOS have a good handle on what is going on? Perhaps, it was a severe issue of mis communication, but it was Gina on ESO Live that stated the staggered launch, which for me was fine because I am on the West Coast and if it meant I could log in without major issues it would be great, but as it turned out that is not what is happening.

It just seems like ZOS is having a ton of issues with communication or issues in dealing with MS and Sony on the timing of things. Let's just hope this get sorted out quickly, because come tomorrow morning when retailers open up for the physical copies, if they still are having login issues, it will become very bad and very bad PR for ZOS. ZOS and the community needs this game to be a big success and I for one am hoping it is, but the last week or so has shaken my confidence and how the game released tonight is just another thing added to the list of mis-steps by ZOS.

NewBlacksmurf

Hawk269 wrote: »

NewBlacksmurf wrote: »

I realize everyone and their mom is trying to log in but really curious why the console didn't utilize a staggered start similar to PC.

The servers can't handle simultaneous log ins

Just curious why as opening these flood gates all at once seemed to be an obvious plan for log-in failure

If you watched the last ESO Live, they specifically stated that they would do a staggered launch. From what they said, only people on the EST time zone would get in at 12:01 AM EST and as time passes, each time zone would get in as 12:01am hit in their respective time zone.

But what actually happened as you know is completely different. It just seems strange that with code's not being issued until late and now this, does ZOS have a good handle on what is going on? Perhaps, it was a severe issue of mis communication, but it was Gina on ESO Live that stated the staggered launch, which for me was fine because I am on the West Coast and if it meant I could log in without major issues it would be great, but as it turned out that is not what is happening.

It just seems like ZOS is having a ton of issues with communication or issues in dealing with MS and Sony on the timing of things. Let's just hope this get sorted out quickly, because come tomorrow morning when retailers open up for the physical copies, if they still are having login issues, it will become very bad and very bad PR for ZOS. ZOS and the community needs this game to be a big success and I for one am hoping it is, but the last week or so has shaken my confidence and how the game released tonight is just another thing added to the list of mis-steps by ZOS.

Sorry I should've made it more clear.
Staggered as in days apart.

PC was 5 days early for collectors edition digital
4-5 days for PC collectors edition non-digital
3 days for digital pre order
0 days for no preorder


That caused no issues by comparison for log-ins
It wasn't perfect but I don't recall as many issues getting online the first days

Deheart

ZOS + Sony + Microsoft = ESO Consol Launch Problems

Hawk269

NewBlacksmurf wrote: »

Hawk269 wrote: »

NewBlacksmurf wrote: »

I realize everyone and their mom is trying to log in but really curious why the console didn't utilize a staggered start similar to PC.

The servers can't handle simultaneous log ins

Just curious why as opening these flood gates all at once seemed to be an obvious plan for log-in failure

If you watched the last ESO Live, they specifically stated that they would do a staggered launch. From what they said, only people on the EST time zone would get in at 12:01 AM EST and as time passes, each time zone would get in as 12:01am hit in their respective time zone.

But what actually happened as you know is completely different. It just seems strange that with code's not being issued until late and now this, does ZOS have a good handle on what is going on? Perhaps, it was a severe issue of mis communication, but it was Gina on ESO Live that stated the staggered launch, which for me was fine because I am on the West Coast and if it meant I could log in without major issues it would be great, but as it turned out that is not what is happening.

It just seems like ZOS is having a ton of issues with communication or issues in dealing with MS and Sony on the timing of things. Let's just hope this get sorted out quickly, because come tomorrow morning when retailers open up for the physical copies, if they still are having login issues, it will become very bad and very bad PR for ZOS. ZOS and the community needs this game to be a big success and I for one am hoping it is, but the last week or so has shaken my confidence and how the game released tonight is just another thing added to the list of mis-steps by ZOS.

Sorry I should've made it more clear.
Staggered as in days apart.

PC was 5 days early for collectors edition digital
4-5 days for PC collectors edition non-digital
3 days for digital pre order
0 days for no preorder


That caused no issues by comparison for log-ins
It wasn't perfect but I don't recall as many issues getting online the first days

Lol, yeah that cleared up what you were trying to say. hehehe

I agree. I think if they allowed Transfers to log in a few days early and then a day or two later let the pre-orders in. I just wish they fix it soon, been an hour and 10 min and no one can play. My friends list has about 40 people in ESO, but it says they are all in the login process, no one actually playing.

Deheart

Earlier I did manage to log in for 20 min or so, but I had other things to do so I couldn't really play. It was empty, no matter where I went there was no one around.

NewBlacksmurf

Deheart wrote: »

Earlier I did manage to log in for 20 min or so, but I had other things to do so I couldn't really play. It was empty, no matter where I went there was no one around.

They prob opened the alt server. This was in PC when server loads were high. You're just online...but not with ppl so th speak

Sausage

Console transferer here. I still have the same PC-campaigns. Didnt they add any Campaign for console launch? By the look of it, Campaigns were copied as our characters.

Nerio

Sausage wrote: »

Console transferer here. I still have the same PC-campaigns. Didnt they add any Campaign for console launch? By the look of it, Campaigns were copied as our characters.

Are you assuming that because the names are the same?

Think about that for a second...

Sausage

Nerio wrote: »

Sausage wrote: »

Console transferer here. I still have the same PC-campaigns. Didnt they add any Campaign for console launch? By the look of it, Campaigns were copied as our characters.

Are you assuming that because the names are the same?

Think about that for a second...

3 Campaign? Even PC had 20ish at launch. I think something is wrong here.

Nerio

Sausage wrote: »

Nerio wrote: »

Sausage wrote: »

Console transferer here. I still have the same PC-campaigns. Didnt they add any Campaign for console launch? By the look of it, Campaigns were copied as our characters.

Are you assuming that because the names are the same?

Think about that for a second...

3 Campaign? Even PC had 20ish at launch. I think something is wrong here.

PC didn't have 20 on launch. They had more than 3, and they also had too many on launch, which is why they scaled down.

They can reuse the names but that doesn't mean there is anything that carries over from PC.

wrlifeboil

Nerio wrote: »

Sausage wrote: »

Nerio wrote: »

Sausage wrote: »

Console transferer here. I still have the same PC-campaigns. Didnt they add any Campaign for console launch? By the look of it, Campaigns were copied as our characters.

Are you assuming that because the names are the same?

Think about that for a second...

3 Campaign? Even PC had 20ish at launch. I think something is wrong here.

PC didn't have 20 on launch. They had more than 3, and they also had too many on launch, which is why they scaled down.

They can reuse the names but that doesn't mean there is anything that carries over from PC.

At the 2014 launch, the NA megaserver had 10 campaigns and I think there were 10 on the EU megaserver too. So technically there were 20 campaigns on the PC.

Sausage

What really pisses me off, I can go to Cyrodil with my Orc (Haredus) But not to Thornblade with my Dark Elf.

Khipu

Can someone help me? For two seconds before I fell asleep trying to log in, I finally got into login screen on the European Server. I didn't want to put my transferred characters on that server so I quickly made an account here to use on that (I'm on Xbox). Then I still wasn't able to get on there.
Well I am now not getting any option to sign in on my Regular account on the North American server this morning. Am I screwed? Is the login lost forever?

KerinKor

NewBlacksmurf wrote: »

PC was 5 days early for collectors edition digital
4-5 days for PC collectors edition non-digital
3 days for digital pre order
0 days for no preorder

That caused no issues by comparison for log-ins
It wasn't perfect but I don't recall as many issues getting online the first days

My clear recollections of the disaster that was the PC ESO launch last year differ from your overly-nostalgic ones it seems.

[Deleted User]

The user and all related content has been deleted.

NewBlacksmurf

KerinKor wrote: »

NewBlacksmurf wrote: »

PC was 5 days early for collectors edition digital
4-5 days for PC collectors edition non-digital
3 days for digital pre order
0 days for no preorder

That caused no issues by comparison for log-ins
It wasn't perfect but I don't recall as many issues getting online the first days

My clear recollections of the disaster that was the PC ESO launch last year differ from your overly-nostalgic ones it seems.

Hmmm I don't recall issues of login but then again I was in on day 3 rather than day 5 or day 0