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Where is ZOS?

Robbmrp
Robbmrp
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I've been reading the forums all day like most people and noticed that ZOS hasn't replied to hardly any posts. There's about 30 posts per page so I took a look at the first 10 pages. We have about 300 posts, I'm not saying they are all valid but you would think most should still warrant a reply from ZOS. Out of 300 posts, only 34 posts had a ZOS flag on them. Of those 34 posts, 20 were a comment by ZOS that they were closing the post. So out of 300 posts ZOS has only commented on 14 posts. Now I can imagine that they are receiving a ton of questions on all of the changes but in looking at other forum areas's there seems to be very little activity by ZOS as well.

ZOS- You just dropped a major bombshell on your loyal customers. Shouldn't we receive some answers to some very valid questions we have on changes being made? This explosion in the Forums should have been expected and prepared for in my opinion.

ZOS, don't you think it's time for a response?
NA Server - Kildair
  • Gidorick
    Gidorick
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    The forum readers matter even LESS now than they did before. Console players, and F2P drive-by players, aren't the type to pore over game forums.

    Subscribers are, but we know how they feel about us...

    which is why we should probably all just go play ESO and "like what we've been given".

    What ESO really needs is an Auction Horse.
    That's right... Horse.
    Click HERE to discuss.

    Want more crazy ideas? Check out my Concept Repository!
  • EinionYrth
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    grimjim398 wrote: »
    Who's going to believe anything ZOS posts at this point?

    Many here haven't believed them for months; what changed?
  • OrangeTheCat
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    grimjim398 wrote: »
    Who's going to believe anything ZOS posts at this point?

    ZOS' credibility and its general disregard for its customers is now a lot closer to Blizzard than to, say, ArenaNet (GW2) which started life as B2P and did exactly what they said they would do.
    Edited by OrangeTheCat on January 22, 2015 4:13PM
  • SantieClaws
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    If they come here and start cleaning up they have at least 6 pages of threads about the payment change to work through - better to duck and cover and hope it all will blow over.

    It won't of course .....

    Like I said in other threads though at least we are able to speak our mind here and criticise ZOS unlike some other company fourms I have used (LOTRO and Turbine) where the slightest bad comment about the game or just something they didn't like would be removed. One of my threads about female dwarves got removed for no reason at all - very civillised and intelligent thread.
    Clan Claws - now recruiting khajiit and like minded others for parties, fishing and other khajiit stuff. Contact this one for an invite.

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  • Stonesthrow
    Stonesthrow
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    Robbmrp wrote: »
    I've been reading the forums all day like most people and noticed that ZOS hasn't replied to hardly any posts. There's about 30 posts per page so I took a look at the first 10 pages. We have about 300 posts, I'm not saying they are all valid but you would think most should still warrant a reply from ZOS. Out of 300 posts, only 34 posts had a ZOS flag on them. Of those 34 posts, 20 were a comment by ZOS that they were closing the post. So out of 300 posts ZOS has only commented on 14 posts. Now I can imagine that they are receiving a ton of questions on all of the changes but in looking at other forum areas's there seems to be very little activity by ZOS as well.

    ZOS- You just dropped a major bombshell on your loyal customers. Shouldn't we receive some answers to some very valid questions we have on changes being made? This explosion in the Forums should have been expected and prepared for in my opinion.

    ZOS, don't you think it's time for a response?

    Watch the Twitch Video from yesterday morning.

    It answers at least 80% of the uniformed factual/technical/procedural questions being asked by people who can't be bothered to watch it. They really do explain a lot. They just don't apparently make enough excuses to make every single person happy.

    As far as the people screaming that they are going to quit… What kind of possible response do you expect ZOS to give?
  • Robbmrp
    Robbmrp
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    I was looking for actual responses to valid posts that were put up.

    From a customer service perspective, it didn't look like were doing much of anything other than closing posts. It doesn't take long to go in and put a quick response on a post.
    NA Server - Kildair
  • Bouvin
    Bouvin
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    Robbmrp wrote: »
    I've been reading the forums all day like most people and noticed that ZOS hasn't replied to hardly any posts. There's about 30 posts per page so I took a look at the first 10 pages. We have about 300 posts, I'm not saying they are all valid but you would think most should still warrant a reply from ZOS. Out of 300 posts, only 34 posts had a ZOS flag on them. Of those 34 posts, 20 were a comment by ZOS that they were closing the post. So out of 300 posts ZOS has only commented on 14 posts. Now I can imagine that they are receiving a ton of questions on all of the changes but in looking at other forum areas's there seems to be very little activity by ZOS as well.

    ZOS- You just dropped a major bombshell on your loyal customers. Shouldn't we receive some answers to some very valid questions we have on changes being made? This explosion in the Forums should have been expected and prepared for in my opinion.

    ZOS, don't you think it's time for a response?

    They are on the forums moderating.

    They just aren't posting anything.
  • Vlakna
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    I feel good now. I received a response on my posts and then was close. So I am one of the few ppl ZOS is looking at. HAHAHAHAHAHA

    Now serious:
    Yes, there is some great questions and no response.
  • Heishi
    Heishi
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    Robbmrp wrote: »
    I've been reading the forums all day like most people and noticed that ZOS hasn't replied to hardly any posts. There's about 30 posts per page so I took a look at the first 10 pages. We have about 300 posts, I'm not saying they are all valid but you would think most should still warrant a reply from ZOS. Out of 300 posts, only 34 posts had a ZOS flag on them. Of those 34 posts, 20 were a comment by ZOS that they were closing the post. So out of 300 posts ZOS has only commented on 14 posts. Now I can imagine that they are receiving a ton of questions on all of the changes but in looking at other forum areas's there seems to be very little activity by ZOS as well.

    ZOS- You just dropped a major bombshell on your loyal customers. Shouldn't we receive some answers to some very valid questions we have on changes being made? This explosion in the Forums should have been expected and prepared for in my opinion.

    ZOS, don't you think it's time for a response?

    You'll get a ZOS answer

    d81e122cf880f7750d2cb8085ae5316b17c2664312715ca89aedb65cfaab1e03.jpg
    And so did many brave men, women, and beast fall to the end of Beta, never to be heard from again. All that is left, is whispers of the adventures they had.
  • Heishi
    Heishi
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    One more, sorry. I like this one much better XD

    54320363.jpg
    And so did many brave men, women, and beast fall to the end of Beta, never to be heard from again. All that is left, is whispers of the adventures they had.
  • Cogo
    Cogo
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    What can you say when anything you could say will *** off people?

    Silence simply is a better option for them atm.
    When 1.6 goes PTS/Live, they will be very chatty again cause we all forgot about the damn cash shop and exploring ESO 2.0 :)

    Sorry, didnt mean to sound happy, but someone just gave me cheese!
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  • Potenza
    Potenza
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    You only need to read the announcements on the home page. There is nothing else. Why should they respond to all the crap in the forums to people who don't read the announcement. The announcements on the home page by the way will answer 99% of the crap on these forums.
  • Ourorboros
    Ourorboros
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    Robbmrp wrote: »
    I was looking for actual responses to valid posts that were put up.

    From a customer service perspective, it didn't look like were doing much of anything other than closing posts. It doesn't take long to go in and put a quick response on a post.
    Don't hold your breath. A ZOS response to a forum post that is not from a mod is about as rare as a giant squid sighting...we know they're out there but few have seen them. This forum is not a place to expect information from ZOS beyond official announcements. It's not even common to see ordinary comments from Mods. Besides, anything said by ZOS has as much value as political campaign promises.....all hot air and PR.
    PC/NA/DC
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  • Robbmrp
    Robbmrp
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    Thanks all!
    NA Server - Kildair
  • grimsfield
    grimsfield
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    035ostrich_468x538.jpg
  • MornaBaine
    MornaBaine
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    They HAVE NOT answered why they are going with a model that's completely the opposite of everything they said they were going to do. THAT is the question people want the answer to. I watched the Live Stream in its wretched entirety. I've read the official announcement. They ARE ducking the issue while pretending there IS NO issue. It's insulting to their player base. They need to speak up and elaborate on this decision and why it was really made. No one is buying that we begged them to do it.
  • Vulix
    Vulix
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    Where is ZOS? Two answers friend:

    1. Building the cash shop instead of putting actual content in the game

    2. Ignoring their playerbase as usual
  • Melian
    Melian
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    They know we aren't going to like anything they have to say, so they're just biding their time and hoping it blows over.
  • Robbmrp
    Robbmrp
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    I think ZOS uses the same Customer Serice department as Comcast.....
    NA Server - Kildair
  • Nocturnalis
    Nocturnalis
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    Where is ZOS?

    ZOS is here:

    ZeniMax Online Studios
    200 International Circle
    Suite 1200
    Hunt Valley, MD 21030

    Edited by Nocturnalis on January 22, 2015 9:46PM
  • LonePirate
    LonePirate
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    Oh, you silly OP! What makes you think ZOS would ever deign to communicate with its loyal, paying customers here on the forums? We pay a sub fee for the PC version of the game. We mean nothing to them because we're not cash shop loving console players.

    Besides, every second they spend talking to us is merely another second delay in constructing that cash cow, I mean crown shop. It is not going to build itself!
  • Robbmrp
    Robbmrp
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    DOH! I forgot we were the little guys.... silly me.... no one looks out for the little guys.....
    NA Server - Kildair
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