eso has stopped working.

Saranai

Situation looks like that. While playing ESO, sometimes after 2 minutes, sometimes after 2 hours, game crashes. Besides that about once per 30 minutes I get 2-5 seconds game freeze, after which game runs perfectly fine.

Here is crash information.

====================================================================
eso has stopped working.
====================================================================

[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.1.5.7.1091867
branch = live
char.account = Arclouze
char.alliance = 2
char.name = Ansine
client.executablebits = 32
client.mode = inworld
client.renderertype = D3D11
client.session_start_timestamp = 2015-01-07T19:12:02.325Z
client.time_since_load = 652
client.timestamp = 2015-01-07T20:22:39.674Z -frme 196456-
client.uptime = 4237.5
computer.name = ADRIAN-PC
computer.user = adria_000
cpu.arch = 0
cpu.count = 2
cpu.level = 6
cpu.type = 586
data.depotid = 4001
data.dir = E:/gry/Zenimax Online/The Elder Scrolls Online EU/depot/
data.syncm = databuild
data.version = 0.win.0.live.1091867
exe.buildnum = 1091867
exe.opt = release
exe.reltype = public
exe.type = client
gfx.description = 9.18.13.4052
gfx.deviceid = 1506.0.161
gfx.driver = NVIDIA GeForce GTX 260
gfx.vendorid = 4318
globby.address = 159.100.232.107
globby.port = 24504
loc.wloc = 209 229701 14649 249622 233.19
loc.world = Eastmarch
loc.worldid = 209
loc.zone = Eastmarch
login.address = 159.100.232.107
mem.current = 946
mem.peak = 1219
mem.physical = 3583
os.osbits = 32
os.platform = windows
os.version = 6.2.9200.
ptime = 0
realm.depotid = 0
realm.id = 4001
realm.name = EU Megaserver
reportfield.ver = 3
version.major = 1
version.patch = 5
version.subpatch = 7

I'm waiting for a fast response.

ZOS_GaryA

Hey there @Arclouze,

If you wouldn't mind, please send in a game consultant file to our customer support team along with your description of the issue. A copy-paste of the above post will do nicely. Once they have that information, they'll be able to take a look at your game consultant and see why you're crashing.

Once you submit your ticket, please let us know the ticket number on here as well.

Saranai

I sent a ticket, here's reference code.
150107-000860

Uberkull

What was your issue if you don't mind sharing? I know everyone's situation could be different, but mines very similar.