Can not enter Spindleclutch on level lower level 14 DC alt due to low Vet level?

VaultDweller

While playing on a low level DC alt, I was invited to a group of low level (level14 and under) DC folks who were attempting to enter Spindleclutch. I ported over to the dungeon, the team leader and the rest of us attempted to enter, and we were each prevented from entering the dungeon with a message in bold white text stating that we were all too low level for this Vet dungeon. Out of the group, I was the only one with Vet alts who are all on the EP side.

First, the team leader gives me the lead and I try to make sure that I do not have Vet turned on somehow due to my Vet alts. Nothing was there. Everything was set for normal dungeons appropriate to my level.

Next I re-log to see if that may have changed anything and it did not.

Lastly, I passed the leadership back to the original lead and I left the team to see if my presence on the team was the issue. Even after I left the team, they attempted to enter and they were all receiving the same message.

Just to make sure that it was not my fault, I went to my EP Vets and made sure their dungeon level selectors were set to normal. I logged off and back onto my DC alt and was invited back to the group. We tried to enter again and we received the same message.

I am not sure if this is a common issue but this is the first time this has happened to me. If anyone has a workaround for this besides waiting until I am a Vet to finish the dungeon, I would greatly appreciate it. Thanks again and have a great evening.

negbert

This happened to a group I was was in at the weekend. The mobs were all level 41 but a level 42 member couldn't enter and got the message you were talking about. That person relogged but got the same message. To fix it we ended up all leaving the dungeon, dispanded the group and reformed and then we all managed to enter.
Seems to be one of the issues with the grouping mechanic. At least this group had an assigned leader.

ZOS_GaryA

Hey there @VaultDweller,

This is a known issue that we are currently looking into. This occurs when you have grouped with a leader that has set the dungeon difficulty to Veteran and did not change it prior to leaving. Since non-veteran characters do not have access to the "Dungeon Difficulty" setting on the group menu, you will need to group with a Veteran ranked player, allow them to be the leader, and ask them to change the dungeon difficulty to Normal.

VaultDweller

Thank you for the reply negbert and ZOS-GaryA. I forgot to mention that we tried the disband and reform the group and that did not help. I will try the technique you recommended ZOS_GaryA to see if that works to day. I appreciate your time and thank you for the responses. Have a great afternoon.

ArcanusMagus

I had the same issue with Fungal Grotto tonight. I hopped onto my v14 main, got the rest of the group into the regular dungeon by setting the dungeon to "normal" then passing leadership of the group, then logged onto my low-level alt, rejoined the group and tried to enter the dungeon where the groupmates already were. No dice. I tried porting to them via the group window, wayshrining, entering the dungeon through the door in the open world. Nothing worked. I submitted a ticket about the issue and didn't hear back from that either.

Gyudan

ZOS_GaryA wrote: »

Hey there @VaultDweller,

This is a known issue that we are currently looking into. This occurs when you have grouped with a leader that has set the dungeon difficulty to Veteran and did not change it prior to leaving. Since non-veteran characters do not have access to the "Dungeon Difficulty" setting on the group menu, you will need to group with a Veteran ranked player, allow them to be the leader, and ask them to change the dungeon difficulty to Normal.

A teammate of mine bad the exact same issue with spindle yesterday.

@ZOS_GaryA: your fix is apparently not working.

If the Veteran Player gets lead, the normal version of the dungeon scales to a VR rank and the non-vet appears unable to enter it.
We tried the following:
- VR as leader, dungeon mode set to normal, non-vet tries to port inside. Fail.
- VR as leader, dungeon mode set to normal, VR goes inside and non-vet tries to port to him. Fail.
- non-vet as leader, the dungeon mode is stuck as veteran.



He probably contacted CS about this issue yesterday.