I've been very active in Cyrodiil in ESO. I'm not a traditional PVPer but I have found Cyrodiil to be amazing. I have made excuses, rationalized and flat out tolerated the poor performance of ESO with regard to PVP.
The AvA concept is stunning. The graphics amazing. The LAG atrocious, predictable, defeating, and demoralizing. The server crashes do what no alliance can do, destroy one side and push another to victory in seconds.
While I love the game, I love myself too. I can not continue to put myself through the Cyrodiil crap. To have to deal with greater than 11 second response times is not the way to handle battle.
I sincerely hope you can fix this issue quickly or I will be unsubbing and finding another game to play. Having a franchise like the Elder Scrolls to build with it has been grossly mismanaged. Content will not keep this game alive. Leveling is now mindless and requires no effort. No thought or skill is required. You have changed the rules regarding boss xp to force players to play the game your way.
I for one would rather not continue to put my money into a game where I can not enjoy the PVP and there is no enjoyment in the simpleton PvE. You do have what time is left in my subscription to correct the issues or I will be unsubbed prior to the renewal date.