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https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
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Launch screen blacked out... can't see to type in username and password
Kuratla
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Since the little hotfix patch on 9/17/14, I have been unable to get into the game. Upon running the ESO.exe file, my screen goes to fullscreen (when it should be windowed screen), I see the Bethesda and Zenimax logos (as per normal) but then, instead of seeing the username and password log ins, my screen goes black.
I hear the music on the log in screen and I can move my mouse cursor around but nothing happens when I click on the mouse. There's no interactivity on the screen, just a black screen. Nothing happens when I push Esc. The only way to leave is to do Ctrl-Alt-Delete.
I've run a repair from the launcher but I get the exact same problem when I run the game again. So, the hotfix patch on 9/17/14 did something horribly wrong and I'm locked out of the game. I have no idea what to do.
I'd rather not uninstall and re-install the game until I hear some advice from people who understand how computer programs work better than I do (which should be almost everybody).
So, advice please? What should I try?
Thanks in advance.
I hear the music on the log in screen and I can move my mouse cursor around but nothing happens when I click on the mouse. There's no interactivity on the screen, just a black screen. Nothing happens when I push Esc. The only way to leave is to do Ctrl-Alt-Delete.
I've run a repair from the launcher but I get the exact same problem when I run the game again. So, the hotfix patch on 9/17/14 did something horribly wrong and I'm locked out of the game. I have no idea what to do.
I'd rather not uninstall and re-install the game until I hear some advice from people who understand how computer programs work better than I do (which should be almost everybody).
So, advice please? What should I try?
Thanks in advance.
V14 Templar Argonian Healer, V12 DK Orc Tank, V2 Sorcerer High Elf DPS, V1 Templar Breton DPS, V1 Nightblade Bosmer DPS, and 3 low levels.
Check out my ESO journal["http://forums.elderscrollsonline.com/discussion/66004/kuratla-s-eso-journal"]
Check out my ESO journal["http://forums.elderscrollsonline.com/discussion/66004/kuratla-s-eso-journal"]
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babylon✭✭✭✭✭
✭✭Try manually editing UserSettings file (located in Documents ---> Elder Scrolls Online ---> live).
And change the resolution and mode to what you want it to be.Edited by babylon on September 19, 2014 11:22AM1 -
Kuratla✭✭✭UserSetting file is just an empty .txt file. I have no idea what to type in there.V14 Templar Argonian Healer, V12 DK Orc Tank, V2 Sorcerer High Elf DPS, V1 Templar Breton DPS, V1 Nightblade Bosmer DPS, and 3 low levels.
Check out my ESO journal["http://forums.elderscrollsonline.com/discussion/66004/kuratla-s-eso-journal"]0 -
babylon✭✭✭✭✭
✭✭UserSetting file is just an empty .txt file. I have no idea what to type in there.
Really? That's odd.
Did a quick google for a usersettings.txt file for you to copy in there, adjust things till it works for you -
UserSettings.txtEdited by babylon on September 19, 2014 11:37AM0 -
Kuratla✭✭✭Thanks. I'll give it a shot but I got no idea what I'm messing around with.V14 Templar Argonian Healer, V12 DK Orc Tank, V2 Sorcerer High Elf DPS, V1 Templar Breton DPS, V1 Nightblade Bosmer DPS, and 3 low levels.
Check out my ESO journal["http://forums.elderscrollsonline.com/discussion/66004/kuratla-s-eso-journal"]0 -
Kuratla✭✭✭Thanks Babylon. I copied and pasted a UserSettings.txt and it brought me straight to the log in page. Got in the game fine and just had to adjust the settings once I was in.
I appreciate the help.
V14 Templar Argonian Healer, V12 DK Orc Tank, V2 Sorcerer High Elf DPS, V1 Templar Breton DPS, V1 Nightblade Bosmer DPS, and 3 low levels.
Check out my ESO journal["http://forums.elderscrollsonline.com/discussion/66004/kuratla-s-eso-journal"]0