Maintenance for the week of March 9:
• [COMPLETE] ESO Store and Account System for maintenance – March 11, 9:00AM EDT (13:00 UTC) - 1:00PM EDT (17:00 UTC)
• [COMPLETE] ESO Store and Account System for maintenance – March 11, 9:00AM EDT (13:00 UTC) - 1:00PM EDT (17:00 UTC)
Trying to use In Game Customer Support causes game to crash
IronChefYoshi
Soul Shriven
I first noticed this after Monday's update when I tried to report bugs or spam via right clicking on character names or items and choosing the report option, my game would suddenly exit with no error message whatsoever.
I then attempted to report the crashes using the customer support button under the f1 menu, and clicking it also immediately causes the game to exit.
Finally, I disabled all game add-ons and again attempted to access customer support under the f1 menu, and the game exited again.
Is anyone else having this issue? Is there anything else I can do to fix this on my own?
Please help,
Yoshi
I then attempted to report the crashes using the customer support button under the f1 menu, and clicking it also immediately causes the game to exit.
Finally, I disabled all game add-ons and again attempted to access customer support under the f1 menu, and the game exited again.
Is anyone else having this issue? Is there anything else I can do to fix this on my own?
Please help,
Yoshi
0
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Gythral✭✭✭✭✭
✭✭✭tried /bug or /help to get the ui up, does this work
other than that you could try the support option from here to create a ticket“Be as a tower, that, firmly set,
Shakes not its top for any blast that blows!”
Dante Alighieri, The Divine Comedy0 -
IronChefYoshiSoul ShrivenI tried /bug, and it crashed the game, and then when I logged back in and tried /help, it worked, and I'm able to get to the customer service UI from all the methods that were causing crashes before. So...hooray! Thank you @Gythral!0