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Steam Purchase of Imperial Edition but no registration code

Jhurlbutt40_ESO
Jhurlbutt40_ESO
Soul Shriven
Today i purchased ESO (imperial edition) but can not setup my account...... Steam never sent me the registration code in the purchase email and now i cant access the game or setup a subscription to begin with. I was wondering whats the best solution for this problem? I have seen post on this forum saying that during installation there should be some sort of activation setup, however i dont recall it popping up on mine. I had an ESO account already from Beta so i didnt have to create one, but im currently re installing to see if it pops up. Any advice from staff or community members would be appreciated.
  • SFBryan18
    SFBryan18
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    Your access key can be found on Steam if you go to the game and then open the settings for the game. I think it shows up under the DLC section. When you make a new account here, go to "Redeem Code", and enter the access key.
    Edited by SFBryan18 on July 22, 2014 3:38AM
  • Vandermeer
    Vandermeer
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    It will be under Product Key.
    Now in Technicolor!
  • ZOS_ShannonM
    ZOS_ShannonM
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    Hello, there!
    We are sorry to hear of the issue you are experiencing with setting up your Steam account. Information about your missing CD Key can be found here : https://support.steampowered.com/kb_article.php?ref=4950-EKAM-2644 .
    If this does not correct the problem you are having we encourage you to contact Steam Support here: https://support.steampowered.com/
    May the Divines guide your way to Tamriel!
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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    Staff Post
  • Innocente
    Innocente
    ✭✭✭✭
    In other words:

    "We did not sell this. So, not our problem. Good luck!"
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