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How do you think Trolling/Bullying/Baiting should be handled on the forums by mods.

ianangelospreub18_ESO
I am hesitant in making this thread because I know it could turn into a troll magnet but I am genuinely interested in what everyone thinks, just try to be kind if you comment as well please and understanding to everyone's differences.
Edited by ianangelospreub18_ESO on July 19, 2014 4:28PM

How do you think Trolling/Bullying/Baiting should be handled on the forums by mods. 76 votes

Mods should roam endlessly smiting trolls and abusers with far greater vigor and ferocity!!!!
22%
ZOS_EdLynchItsMeTookevlarto_ESOtheyanceySlurgers101284b14_ESOskennedysocalb14_ESONeizirskillastatJermu73DenverRalphyMaximilianShagrethLaerania_ESOMasterSpatulaRomoShergar 17 votes
I am ok with the current way of doing things but would like to see less hate.
38%
DemiraMercyKillingNazon_KattsKayirapoodlemasterb16_ESOAnath_QDomperidonKarikinShunravielias.stormneb18_ESOianangelospreub18_ESOZorrashiDukeDuckimbohNinnghizhiddadsalterpreeviousCheesyDaedraLalaisiledre 29 votes
Current situation is fine, I report it, they ban it.
17%
Gothicdaryl.rasmusenb14_ESODcaliberHypertionb14_ESOAlarraArmianleeNebthet78UPrimesmeeprocketnub19_ESOEnkilCatman14seanolanarena25 13 votes
I am ok with the current way of doing things but the hate is entertaining so I wouldn't mind more.
9%
Lauraachimb16_ESO3Frankenstein359eb17_ESORosveenDymencerekinaEirella 7 votes
I am a Troll, AND WE SHALL NOT BE SILENCED *Manic evil Laughter* O.O
13%
Grasshoppernicholaspingasb16_ESOArconSeptimdieTechnikTweekGuppetAnastasiastierlitzDekkameronDusty5 10 votes
  • ArconSeptim
    ArconSeptim
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    I am a Troll, AND WE SHALL NOT BE SILENCED *Manic evil Laughter* O.O
    Nope ;)
  • Rosveen
    Rosveen
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    I am ok with the current way of doing things but the hate is entertaining so I wouldn't mind more.
    I come here only for the drama.
  • MasterSpatula
    MasterSpatula
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    Mods should roam endlessly smiting trolls and abusers with far greater vigor and ferocity!!!!
    None of these options really fit how I feel about things.

    The report button works in theory, but in my experience, it's the trolls who can dish it out but can't take it who use the button. They post something reprehensible; someone calls them on their behavior; they report that someone; that someone gets a post removed and a warning. The troll's post remains, because the people trying to make a better community don't use the report tool. They're trying to use the powerful tool of shame to convince others to behave better. They're trying to self-police the community.

    But because trolls are bullies and cowards, they jump on the report button as soon as someone gives them the response they've earned. And the wrong person receives action by ZOE mods.

    How I actually feel is that the forum mods here should be using a lot more judgement and a lot less sticking to black-and-white rules that weren't necessarily that well-thought-out.
    Edited by MasterSpatula on July 19, 2014 4:38PM
    "A probable impossibility is preferable to an improbable possibility." - Aristotle
  • Insignia91
    Insignia91
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    I think if you get bullied on a forum you fail at life.. I mean seriously don't reply to another person who is being disrespectful.
  • ianangelospreub18_ESO
    I am ok with the current way of doing things but would like to see less hate.
    None of these options really fit how I feel about things.

    The report button works in theory, but in my experience, it's the trolls who can dish it out but can't take it who use the button. They post something reprehensible; someone calls them on their behavior; they report that someone; that someone gets a post removed and a warning. The troll's post remains, because the people trying to make a better community don't use the report tool. They're trying to use the powerful tool of shame to convince others to behave better. They're trying to self-police the community.

    But because trolls are bullies and cowards, they jump on the report button as soon as someone gives them the response they've earned. And the wrong person receives action by ZOE mods.

    How I actually feel is that the forum mods here should be using a lot more judgement and a lot less sticking to black-and-white rules that weren't necessarily that well-thought-out.

    This is a pretty good point that brings up something else I thought about which is removing the report button possibly all together and leaving the mods or a bot to scan the forums constantly instead. I think you would end up with the same black and white issue with a bot though and even if the mods used more judgement on the matter while scanning endlessly, there is just too much for them to look at. In the end your suggestion would work best and mods will need to really look at the situation rather then at only a small portion to decide. I haven't had an issue personally, anyone that was ever that big of a problem for me I reported and their post was removed but I imagine it doesn't always go that way.
  • ianangelospreub18_ESO
    I am ok with the current way of doing things but would like to see less hate.
    Insignia91 wrote: »
    I think if you get bullied on a forum you fail at life.. I mean seriously don't reply to another person who is being disrespectful.

    I agree and disagree with this just because of how its worded. If someone is luring you and you feel yourself heating up just back away trust me its for the best but sometimes you can get sucked in without realizing it and bam it turns into an issue so I wouldn't say you fail at life that's a bit harsh XD Just try to be aware of whats going on when you make posts. Easiest way to tell I have found is make 1 counter argument with good logic, if they still seem to argue with you and ignore the logic completely back away.
  • Nox_Aeterna
    Nox_Aeterna
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    Im fine with how things are currently , but i dont report people almost never , hell , from day one to now mayb once or twice.

    I have been using the forums often , honestly i dont see much that breaks the rules , mostly is just people that disagree with one another.
    "Never attribute to malice that which is adequately explained by stupidity."
    -Hanlon's razor
  • timidobserver
    timidobserver
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    My solution:

    Whenever you get trolled, bullied, or baited, a mod should be required to tell you to stop letting yourself get trolled, bullied and baited.
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  • DeLindsay
    DeLindsay
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    The underlying problem isn't that Mods don't respond, it's that people who maybe don't like a certain player can spam report against players for comments that don't remotely fit in any description of the CoC's definitions in some attempt to get people banned. The second issue is Mods have even said it's a very gray area in regards to defining what is and what is not against CoC. Third, some people seem to get comments removed that are identical to other comments that are allowed to stay. This shows that either there are players on the rampage to get a few banned or that the Mods aren't universally acting against ALL comments.

    The solution? Even Mods are Human and make mistakes, have time issues, get annoyed by constant reporting that isn't a reportable offense, etc. I think as we continue to grow as a community things will improve and less hate filled threads will be seen.
  • ianangelospreub18_ESO
    I am ok with the current way of doing things but would like to see less hate.
    Im fine with how things are currently , but i dont report people almost never , hell , from day one to now mayb once or twice.

    I have been using the forums often , honestly i dont see much that breaks the rules , mostly is just people that disagree with one another.

    Good point, it does seem like a lot of times its just two sides getting overheated and letting the whole situation blow up out of proportion.
  • Samadhi
    Samadhi
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    DeLindsay wrote: »
    The underlying problem isn't that Mods don't respond, it's that people who maybe don't like a certain player can spam report against players for comments that don't remotely fit in any description of the CoC's definitions in some attempt to get people banned. The second issue is Mods have even said it's a very gray area in regards to defining what is and what is not against CoC. Third, some people seem to get comments removed that are identical to other comments that are allowed to stay. This shows that either there are players on the rampage to get a few banned or that the Mods aren't universally acting against ALL comments.

    The solution? Even Mods are Human and make mistakes, have time issues, get annoyed by constant reporting that isn't a reportable offense, etc. I think as we continue to grow as a community things will improve and less hate filled threads will be seen.

    I moderate on a different gaming forum, so my input is probably going to be rather biased in that way but some things to consider.

    When I deal with post cleanups, I deal with the posts I have been messaged about first
    after that I deal with posts that I see while browsing the forums that are clearly against the rules of our forums
    after that, I deal with posts that are in the gray zone.

    The biggest issues I find in moderating
    is people will flag things that are not breaking the rules
    or people throw accusations of "trolling" against anyone who posts in disagreement of their point
    and if I don't deal with those posts (which are not breaking rules to begin with)
    players will flame, escalate the situation and do whatever they can to make the thread itself be breaking rules
    then players get upset when a post they disagree with isn't swept but their own rule-breaking flame posts are.
    Edited by Samadhi on July 19, 2014 5:39PM
    "If you want others to be happy, practice compassion. If you want to be happy, practice compassion." -- the 14th Dalai Lama
    Wisdom is doing Now that which benefits you later.
  • ianangelospreub18_ESO
    I am ok with the current way of doing things but would like to see less hate.
    DeLindsay wrote: »
    The underlying problem isn't that Mods don't respond, it's that people who maybe don't like a certain player can spam report against players for comments that don't remotely fit in any description of the CoC's definitions in some attempt to get people banned. The second issue is Mods have even said it's a very gray area in regards to defining what is and what is not against CoC. Third, some people seem to get comments removed that are identical to other comments that are allowed to stay. This shows that either there are players on the rampage to get a few banned or that the Mods aren't universally acting against ALL comments.

    The solution? Even Mods are Human and make mistakes, have time issues, get annoyed by constant reporting that isn't a reportable offense, etc. I think as we continue to grow as a community things will improve and less hate filled threads will be seen.

    I really hope this is how the community grows. I have seen some become nothing but griefers and others that become proper community's that discuss issues with understanding of opposite views. I think part of it lately anyways is that tensions have been high for a lot of players, doesn't happen to everyone but I have had a few days of playing where it is just crash after crash or other issues and after awhile it can take its toll. The smart thing to do is just take a break from everything and go do something else but isn't always how things go.
  • seanolan
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    Current situation is fine, I report it, they ban it.
    I have yet to see anything I considered "bullying" on here. Sure, trolling and flaming, but insulting someone is not automatically bullying. Bullying implies repetitive and methodical behavior targetted at one person or a group of people sharing a common trait.

    For instance, if I disagree with you, I am not doing any of those things. If I call you a moron because I disagree with you (or just for the heck of it) then I am flaming you, but not necessarily trolling or bullying you. If I disagree with you just for the heck of it, to draw you into anger and useless disagreement, that would be trolling, but not flaming nor bullying. If I target you across multiple posts and/or multiple threads, then I am engaging in bullying behavior. I have yet to see any of this latter behavior.
  • SirAndy
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    How do you think Trolling/Bullying/Baiting should be handled on the forums by mods?

    Forum Slaughterfish? idea.gif
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  • drkeys143
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    Audigy wrote: »
    I wouldn't be surprised if some people intentionally provoke others so they can use the "flag".

    Therefore stay calm and friendly, in 10 years WOW I never got a warning and I do intend the same at ESO ;)

    Nicely put sir
    WW Nightblade DPS
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  • ianangelospreub18_ESO
    I am ok with the current way of doing things but would like to see less hate.
    seanolan wrote: »
    I have yet to see anything I considered "bullying" on here. Sure, trolling and flaming, but insulting someone is not automatically bullying. Bullying implies repetitive and methodical behavior targetted at one person or a group of people sharing a common trait.

    For instance, if I disagree with you, I am not doing any of those things. If I call you a moron because I disagree with you (or just for the heck of it) then I am flaming you, but not necessarily trolling or bullying you. If I disagree with you just for the heck of it, to draw you into anger and useless disagreement, that would be trolling, but not flaming nor bullying. If I target you across multiple posts and/or multiple threads, then I am engaging in bullying behavior. I have yet to see any of this latter behavior.

    I would disagree simply on the terminology. In my mind trolling, flaming etc is just a type of bullying, one instance of it is still bullying. Multiple instances of that would be more along the lines of Harassment. Just a difference in what terms mean what though. In the end you can always just call it for what it is: just somebody being an ass.
  • Mr.Turtlesworth
    Mr.Turtlesworth
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    burn their house down
    Edited by Mr.Turtlesworth on July 19, 2014 8:00PM
    I r robot
    hear me roar
  • MercyKilling
    MercyKilling
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    I am ok with the current way of doing things but would like to see less hate.
    I completely dislike how someone who has a different opinion and isn't afraid to be blunt about things is labeled a troll.
    Ditto to those trying to inject a little humor into things.

    I'll say this:

    Currently, it seems that one can be suspended from the forums...and in doing so, one will also lose game time.
    Should this ever happen to me for speaking my mind, they've lost a customer.
    I am not spending a single penny on the game until changes are made to the game that I want to see.
    1) Remove having to be in a guild to sell items to other players at a kiosk.
    2) Cosmetic modding for armor and clothing.
    3) Difficulty slider.
    4) Fully customizable player housing that isn't tied to anything in the game other than having the correct resources and enough gold to build. Don't tie it to PvP, guild membership, or anything at all. Oh, make it instanced so as not to take up world map space, too. Zeni screwed this one up already.
    Any /one/ of these things implemented would get me spending again, maybe even subbing.
  • Dekkameron
    Dekkameron
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    I am a Troll, AND WE SHALL NOT BE SILENCED *Manic evil Laughter* O.O
    Curse those master baiters!
    - Veteran Combat Librarian -
  • ianangelospreub18_ESO
    I am ok with the current way of doing things but would like to see less hate.
    I completely dislike how someone who has a different opinion and isn't afraid to be blunt about things is labeled a troll.
    Ditto to those trying to inject a little humor into things.

    I'll say this:

    Currently, it seems that one can be suspended from the forums...and in doing so, one will also lose game time.
    Should this ever happen to me for speaking my mind, they've lost a customer.

    I wouldn't say they are immediately labeled a troll, at least I have never seen that. There is a pretty clear difference between someone trying to make a joke and someone picking on another with the intent of making them mad. The same would go for anyone who simply speaks their mind, although some things are simply offensive and you have to watch what you say, once again though there's a clear difference between an accident and intending to cause anger and frustration. It is the mods responsibility to look at the entire situation I think and determine what is really going on. I haven't had a situation personally where I disagreed with their decision but enough have commented about it that it has happened at times.
  • ianangelospreub18_ESO
    I am ok with the current way of doing things but would like to see less hate.
    Dekkameron wrote: »
    Curse those master baiters!

    Using the above as an example to support what I said about Mercy's post this is not a troll, or flame etc and shouldn't be offensive to anyone, it's just a funny joke/word play.
  • Snit
    Snit
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    You can't fix internet people.
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  • Reivax
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    Everyone should just grow a thicker skin, if you ask me. Like that stupid germ killing lotion you see everywhere now, it will just result in people having less exposure to germs, and deny their body the chance to build immunities against them. Nobody ever died from touching the same shopping cart as some runny-nosed kid, and no one is ever going to die from some fool baiting you in a forum.
    Edited by Reivax on July 19, 2014 8:04PM
  • Phantax
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    How do you think Trolling/Bullying/Baiting should be handled on the forums by mods.

    Personally I think the Mods should stop doing it ! Its very unprofessional and Zenimax should reprimand them for it...rofl

    :p
    High Elf Sorcerer VR12 - Destro / Resto Staff
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  • Valn
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    You must have been trolled pretty hard to make a thread like this

  • ianangelospreub18_ESO
    I am ok with the current way of doing things but would like to see less hate.
    Valn wrote: »
    You must have been trolled pretty hard to make a thread like this

    Have in the past, I think a lot have at some point or another. I made the post though just because of how heated things got with the whole steam and wolfhound issue etc. Maybe the discussion could have gone better if things were done differently not just by the mods but by us the players, not sure, but wanted to discuss it nonetheless.
    Edited by ianangelospreub18_ESO on July 19, 2014 8:20PM
  • ianangelospreub18_ESO
    I am ok with the current way of doing things but would like to see less hate.
    Reivax wrote: »
    Everyone should just grow a thicker skin, if you ask me. Like that stupid germ killing lotion you see everywhere now, it will just result in people having less exposure to germs, and deny their body the chance to build immunities against them. Nobody ever died from touching the same shopping cart as some runny-nosed kid, and no one is ever going to die from some fool baiting you in a forum.

    I can agree to this somewhat, have had the conversation with other people about what is constructive criticism and what is just being an ass. From that there comes a point where whoever is being flamed or picked on has to make a choice to just not let it bother them or if its some comment about a physical issue like weight maybe look at themselves and use that as motivation to get healthy. I would say at least where I live in America we have started to coddle people to much and in the end that doesn't help them, it just makes them weaker. Like with many things there has to be a balance and understanding that each situation that comes up is going to be different.
  • DenverRalphy
    DenverRalphy
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    Mods should roam endlessly smiting trolls and abusers with far greater vigor and ferocity!!!!
    Reivax wrote: »
    Everyone should just grow a thicker skin, if you ask me. Like that stupid germ killing lotion you see everywhere now, it will just result in people having less exposure to germs, and deny their body the chance to build immunities against them. Nobody ever died from touching the same shopping cart as some runny-nosed kid, and no one is ever going to die from some fool baiting you in a forum.
    Perhaps not. But I can guarantee that more consumers will shop somewhere else that cleans their carts and doesn't have snot infested communities given the option. The "Thick Skin" argument is simply a rationalization to justify poor behavior at the expense of others.
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