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Game won't work at all

Madisynn
Madisynn
Soul Shriven
I know my computer isn't the greatest but I just upgraded the RAM and thought it would work, since I used to play WoW all the time on it. I downloaded the game, all the patches, but when I click PLAY on the launcher, all I get is a black screen and my mouse wheel doing the "loading" spin for ever. I already tried the "repair" feature, and below is my computer report. If my computer cannot handle the game or we can't get it fixed, am I able to get a refund of the game cost? Thanks in advance.

System Information
Time of this report: 6/30/2014, 10:36:25
Machine name: MADISON-PC
Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: English (Regional Setting: English)
System Manufacturer: Sony Corporation
System Model: VGC-RB30
BIOS: BIOS Date: 08/11/05 03:05:08 Ver: 08.00.10
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs), ~3.0GHz
Memory: 4096MB RAM
Available OS Memory: 2942MB RAM
Page File: 1355MB used, 4528MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

DxDiag Notes
Display Tab 1: The file nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 1: No problems found.
Input Tab: No problems found.

DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices
Card name: NVIDIA GeForce 8500 GT
Manufacturer: NVIDIA
Chip type: GeForce 8500 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0421&SUBSYS_0480196E&REV_A1
Display Memory: 1714 MB
Dedicated Memory: 499 MB
Shared Memory: 1215 MB
Current Mode: 1680 x 1050 (32 bit) (59Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: DELL 2009W
Monitor Id: DEL4042
Native Mode: 1680 x 1050(p) (59.954Hz)
Output Type: DVI
Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
Driver File Version: 8.17.0013.0124 (English)
Driver Version: 8.17.13.124
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 4/3/2012 10:16:00, 15279424 bytes
WHQL Logo'd: No
WHQL Date Stamp: None
Device Identifier: {D7B71E3E-4761-11CF-A27A-8D241FC2C535}
Vendor ID: 0x10DE
Device ID: 0x0421
SubSys ID: 0x0480196E
Revision ID: 0x00A1
Driver Strong Name: oem3.inf:NVIDIA_SetA_Devices.NTx86.6.1:Section005:8.17.13.124:pci\ven_10de&dev_0421
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

Sound Devices
Description: Speakers (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0880&SUBSYS_08600000&REV_0900
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/13/2009 16:51:47, 304128 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Sound Capture Devices

DirectInput Devices
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No

USB Devices
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x265B
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 7/13/2009 16:52:09, 258560 bytes
| Driver: usbd.sys, 7/13/2009 16:51:05, 5888 bytes
|
+-+ USB Input Device
| | Vendor/Product ID: 0x413C, 0x2003
| | Location: Port_#0002.Hub_#0004
| | Matching Device ID: generic_hid_device
| | Service: HidUsb
| | Driver: hidusb.sys, 7/13/2009 16:51:04, 24064 bytes
| | Driver: hidclass.sys, 7/13/2009 16:51:01, 55808 bytes
| | Driver: hidparse.sys, 7/13/2009 16:51:00, 25728 bytes
| |
| +-+ HID Keyboard Device
| | | Vendor/Product ID: 0x413C, 0x2003
| | | Matching Device ID: hid_device_system_keyboard
| | | Service: kbdhid
| | | Driver: kbdhid.sys, 7/13/2009 16:45:09, 28160 bytes
| | | Driver: kbdclass.sys, 7/13/2009 18:20:36, 42576 bytes
| |
+-+ USB Input Device
| | Vendor/Product ID: 0x413C, 0x3012
| | Location: Port_#0001.Hub_#0004
| | Matching Device ID: generic_hid_device
| | Service: HidUsb
| | Driver: hidusb.sys, 7/13/2009 16:51:04, 24064 bytes
| | Driver: hidclass.sys, 7/13/2009 16:51:01, 55808 bytes
| | Driver: hidparse.sys, 7/13/2009 16:51:00, 25728 bytes
| |
| +-+ HID-compliant mouse
| | | Vendor/Product ID: 0x413C, 0x3012
| | | Matching Device ID: hid_device_system_mouse
| | | Service: mouhid
| | | Driver: mouhid.sys, 7/13/2009 16:45:08, 26112 bytes
| | | Driver: mouclass.sys, 7/13/2009 18:20:44, 41552 bytes

Gameport Devices

PS/2 Devices
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/13/2009 16:11:24, 80896 bytes
| Driver: kbdclass.sys, 7/13/2009 18:20:36, 42576 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 7/13/2009 18:19:10, 51776 bytes
| Driver: sermouse.sys, 7/13/2009 16:45:08, 19968 bytes
| Driver: mouclass.sys, 7/13/2009 18:20:44, 41552 bytes

Disk & DVD/CD-ROM Drives
Drive: C:
Free Space: 128.0 GB
Total Space: 190.7 GB
File System: NTFS
Model: WDC WD2000JD-98HBC0 ATA Device

Drive: E:
Model: SAMSUNG CD-ROM SC-148A ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), 7/13/2009 16:11:26, 108544 bytes

Drive: D:
Model: SONY DVD RW DW-D22A ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), 7/13/2009 16:11:26, 108544 bytes

System Devices
Name: Intel(R) 82801FB/FBM PCI Express Root Port - 2666
Device ID: PCI\VEN_8086&DEV_2666&SUBSYS_819D104D&REV_03\3&11583659&0&E3
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 18:20:45, 153680 bytes

Name: Intel(R) 82801FB/FBM USB Universal Host Controller - 2658
Device ID: PCI\VEN_8086&DEV_2658&SUBSYS_819D104D&REV_03\3&11583659&0&E8
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 16:51:10, 24064 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 16:51:15, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 16:52:09, 258560 bytes

Name: Agere Systems PCI Soft Modem
Device ID: PCI\VEN_11C1&DEV_048C&SUBSYS_044C11C1&REV_03\4&33029935&0&00F0
Driver: C:\Windows\system32\DRIVERS\AGRSM.sys, 2.02.0089.0002 (English), 7/13/2009 15:13:48, 1035776 bytes

Name: Intel(R) 82801FB/FBM PCI Express Root Port - 2664
Device ID: PCI\VEN_8086&DEV_2664&SUBSYS_819D104D&REV_03\3&11583659&0&E2
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 18:20:45, 153680 bytes

Name: Intel(R) 82801FB Ultra ATA Storage Controllers - 2651
Device ID: PCI\VEN_8086&DEV_2651&SUBSYS_819E104D&REV_03\3&11583659&0&FA
Driver: C:\Windows\system32\DRIVERS\intelide.sys, 6.01.7600.16385 (English), 7/13/2009 18:20:36, 15424 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 18:19:03, 42560 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 18:26:15, 21584 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7600.16385 (English), 7/13/2009 18:26:15, 133200 bytes

Name: NVIDIA GeForce 8500 GT
Device ID: PCI\VEN_10DE&DEV_0421&SUBSYS_0480196E&REV_A1\4&2578DDB2&0&0008
Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 8.17.0013.0124 (English), 4/3/2012 10:16:00, 199488 bytes
Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 4/3/2012 10:16:00, 1064296 bytes
Driver: C:\Windows\System32\DriverStore\FileRepository\nv_disp.inf_x86_neutral_6ae55a04db7b4e4b\NvCplSetupEng.exe, 1.00.0001.0000 (English), 4/3/2012 10:16:00, 28364744 bytes
Driver: C:\Program Files\NVIDIA Corporation\license.txt, 5/15/2012 03:26:00, 21887 bytes
Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL.dll, 1.00.0000.0000 (English), 4/3/2012 10:16:00, 61248 bytes
Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 8.17.0013.0124 (English), 4/3/2012 10:16:00, 11348288 bytes
Driver: C:\Windows\system32\nvapi.dll, 8.17.0013.0124 (English), 4/3/2012 10:16:00, 2367808 bytes
Driver: C:\Windows\system32\nvcompiler.dll, 8.17.0013.0124 (English), 4/3/2012 10:16:00, 17551680 bytes
Driver: C:\Windows\system32\nvcuda.dll, 8.17.0013.0124 (English), 4/3/2012 10:16:00, 5981504 bytes
Driver: C:\Windows\system32\nvcuvenc.dll, 8.17.0013.0124 (English), 4/3/2012 10:16:00, 2444608 bytes
Driver: C:\Windows\system32\nvcuvid.dll, 8.17.0013.0124 (English), 4/3/2012 10:16:00, 2524992 bytes
Driver: C:\Windows\system32\nvd3dum.dll, 8.17.0013.0124 (English), 4/3/2012 10:16:00, 15279424 bytes
Driver: C:\Windows\system32\nvinfo.pb, 4/3/2012 10:16:00, 11118 bytes
Driver: C:\Windows\system32\nvoglv32.dll, 8.17.0013.0124 (English), 4/3/2012 10:16:00, 19584320 bytes
Driver: C:\Windows\system32\nvwgf2um.dll, 8.17.0013.0124 (English), 4/3/2012 10:16:00, 8029504 bytes
Driver: C:\Windows\system32\nvdispco32.dll, 2.00.0025.0002 (English), 4/3/2012 10:16:00, 1000256 bytes
Driver: C:\Windows\system32\nvgenco32.dll, 2.00.0014.0000 (English), 4/3/2012 10:16:00, 881984 bytes

Name: Intel(R) 82801FB/FBM PCI Express Root Port - 2662
Device ID: PCI\VEN_8086&DEV_2662&SUBSYS_819D104D&REV_03\3&11583659&0&E1
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 18:20:45, 153680 bytes

Name: Intel(R) 82801FB LPC Interface Controller - 2640
Device ID: PCI\VEN_8086&DEV_2640&SUBSYS_819D104D&REV_03\3&11583659&0&F8
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 18:20:43, 13888 bytes

Name: Mass Storage Controller
Device ID: PCI\VEN_1095&DEV_0680&SUBSYS_06801095&REV_02\4&33029935&0&08F0
Driver: n/a

Name: Intel(R) 82801FB/FBM PCI Express Root Port - 2660
Device ID: PCI\VEN_8086&DEV_2660&SUBSYS_819D104D&REV_03\3&11583659&0&E0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 18:20:45, 153680 bytes

Name: Intel(R) 915G/P/GV/GL/PL/910GE/GL PCI Express Root Port - 2581
Device ID: PCI\VEN_8086&DEV_2581&SUBSYS_819B104D&REV_04\3&11583659&0&08
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 18:20:45, 153680 bytes

Name: Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C
Device ID: PCI\VEN_8086&DEV_265C&SUBSYS_819D104D&REV_03\3&11583659&0&EF
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.16385 (English), 7/13/2009 16:51:14, 41472 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 16:51:15, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 16:52:09, 258560 bytes

Name: Intel(R) 915G/P/GV/GL/PL/910GE/GL Processor to I/O Controller - 2580
Device ID: PCI\VEN_8086&DEV_2580&SUBSYS_819B104D&REV_04\3&11583659&0&00
Driver: n/a

Name: Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
Device ID: PCI\VEN_8086&DEV_266F&SUBSYS_819D104D&REV_03\3&11583659&0&F9
Driver: C:\Windows\system32\DRIVERS\intelide.sys, 6.01.7600.16385 (English), 7/13/2009 18:20:36, 15424 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 18:19:03, 42560 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 18:26:15, 21584 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7600.16385 (English), 7/13/2009 18:26:15, 133200 bytes

Name: Intel(R) 82801FB/FBM USB Universal Host Controller - 265B
Device ID: PCI\VEN_8086&DEV_265B&SUBSYS_819D104D&REV_03\3&11583659&0&EB
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 16:51:10, 24064 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 16:51:15, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 16:52:09, 258560 bytes

Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_819D104D&REV_D3\3&11583659&0&F0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 18:20:45, 153680 bytes

Name: Intel(R) 82801FB/FBM SMBus Controller - 266A
Device ID: PCI\VEN_8086&DEV_266A&SUBSYS_819D104D&REV_03\3&11583659&0&FB
Driver: n/a

Name: Intel(R) 82801FB/FBM USB Universal Host Controller - 265A
Device ID: PCI\VEN_8086&DEV_265A&SUBSYS_819D104D&REV_03\3&11583659&0&EA
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 16:51:10, 24064 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 16:51:15, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 16:52:09, 258560 bytes

Name: Intel(R) PRO/100 VE Network Connection
Device ID: PCI\VEN_8086&DEV_1064&SUBSYS_81A1104D&REV_03\4&33029935&0&40F0
Driver: C:\Windows\system32\DRIVERS\e100b325.sys, 8.00.0047.0000 (English), 7/13/2009 15:02:49, 159232 bytes

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_2668&SUBSYS_81A0104D&REV_03\3&11583659&0&D8
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7600.16385 (English), 7/13/2009 16:50:56, 108544 bytes

Name: Intel(R) 82801FB/FBM USB Universal Host Controller - 2659
Device ID: PCI\VEN_8086&DEV_2659&SUBSYS_819D104D&REV_03\3&11583659&0&E9
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 16:51:10, 24064 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 16:51:15, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 16:52:09, 258560 bytes

Name: LSI 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_11C1&DEV_5811&SUBSYS_81D8104D&REV_61\4&33029935&0&28F0
Driver: C:\Windows\system32\DRIVERS\1394ohci.sys, 6.01.7600.16385 (English), 7/13/2009 16:52:00, 163328 bytes

DirectShow Filters

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16385
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.16385
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.16385
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16385
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16385
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7600.16385
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16385
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600.16385
Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7600.16385
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16385
CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7600.16385
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16385
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16385
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.16385
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.16385
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16385
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16385
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16385
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16385
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16385
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16385
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16385
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7600.16385
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16385
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16385
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.16385
File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7600.16385
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7600.16385
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.16385
Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7600.16385
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7600.16385
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7600.16385
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600.16385
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.16385
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16385
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.16385
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7600.16385
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7600.16385
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16385
NetBridge,0x00200000,2,0,netbridge.dll,6.01.7600.16385
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16385
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16385
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16385
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16385
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16385
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7600.16385
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7600.16385
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7600.16385
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7600.16385
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7600.16385
Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7600.16385
AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7600.16385
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7600.16385
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7600.16385
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7600.16385

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7600.16385
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7600.16385
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7600.16385
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7600.16385
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7600.16385

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16385
PCM,0x00200000,1,1,quartz.dll,6.06.7600.16385
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16385
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7600.16385
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7600.16385
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7600.16385
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7600.16385

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7600.16385
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16385
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16385

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16385
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7600.16385

WDM Streaming Rendering Devices:
HD Audio Speaker,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16385

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16385
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16385

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16385
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16385
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7600.16385
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7600.16385

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

Audio Renderers:
Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7600.16385
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7600.16385
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7600.16385
DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7600.16385

EVR Power Information
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
NETSTAT RESULTS

Active Connections

Proto Local Address Foreign Address State
TCP 10.0.0.8:51215 74.117.206.59:80 ESTABLISHED
TCP 10.0.0.8:51219 74.117.206.59:443 ESTABLISHED
TCP 10.0.0.8:51220 74.117.206.59:443 ESTABLISHED
TCP 10.0.0.8:51221 74.117.206.59:443 ESTABLISHED
TCP 10.0.0.8:51222 74.117.206.59:443 ESTABLISHED
TCP 10.0.0.8:51223 74.117.206.59:443 ESTABLISHED
TCP 10.0.0.8:51224 74.117.206.59:443 ESTABLISHED
TCP 10.0.0.8:51230 66.235.147.113:443 ESTABLISHED
TCP 10.0.0.8:51234 23.3.68.115:80 ESTABLISHED
TCP 10.0.0.8:51236 208.72.90.152:443 ESTABLISHED
TCP 10.0.0.8:51237 208.72.90.152:443 ESTABLISHED
TCP 10.0.0.8:51239 72.21.91.19:443 ESTABLISHED
TCP 10.0.0.8:51257 54.239.132.188:80 ESTABLISHED
TCP 10.0.0.8:51258 54.239.132.188:80 ESTABLISHED
TCP 10.0.0.8:51260 23.4.132.145:80 ESTABLISHED
TCP 10.0.0.8:51285 54.239.132.188:443 ESTABLISHED
TCP 10.0.0.8:51286 54.239.132.188:443 ESTABLISHED
TCP 10.0.0.8:51289 23.7.75.27:80 ESTABLISHED
TCP [2601:9:1900:5fa:d270:4aba:84dd:a69d]:51228 [2607:f8b0:4010:801::1000]:443 TIME_WAIT
TCP [2601:9:1900:5fa:d270:4aba:84dd:a69d]:51259 [2607:f8b0:400e:c02::5f]:80 ESTABLISHED
TCP [2601:9:1900:5fa:d270:4aba:84dd:a69d]:51261 [2001:559:0:41::6011:6f73]:80 ESTABLISHED
TCP [2601:9:1900:5fa:d270:4aba:84dd:a69d]:51262 [2001:559:0:41::6011:6f73]:80 ESTABLISHED
TCP [2601:9:1900:5fa:d270:4aba:84dd:a69d]:51263 [2001:559:0:41::6011:6f73]:80 ESTABLISHED
TCP [2601:9:1900:5fa:d270:4aba:84dd:a69d]:51264 [2001:559:0:41::6011:6f73]:80 ESTABLISHED
TCP [2601:9:1900:5fa:d270:4aba:84dd:a69d]:51265 [2001:559:0:41::6011:6f73]:80 ESTABLISHED
TCP [2601:9:1900:5fa:d270:4aba:84dd:a69d]:51266 [2001:559:0:41::6011:6f73]:80 ESTABLISHED
TCP [2601:9:1900:5fa:d270:4aba:84dd:a69d]:51268 [2607:f8b0:4005:800::1001]:80 ESTABLISHED
TCP [2601:9:1900:5fa:d270:4aba:84dd:a69d]:51274 [2607:f8b0:4010:801::1000]:443 ESTABLISHED
TCP [2601:9:1900:5fa:d270:4aba:84dd:a69d]:51275 [2607:f8b0:4005:800::1008]:443 ESTABLISHED
TCP [2601:9:1900:5fa:d270:4aba:84dd:a69d]:51287 [2607:f8b0:4005:802::1001]:80 ESTABLISHED
TCP [2601:9:1900:5fa:d270:4aba:84dd:a69d]:51288 [2607:f8b0:4005:802::1005]:443 ESTABLISHED
TASKLIST RESULTS

Image Name PID Session Name Session# Mem Usage
========================= ======== ================ =========== ============
System Idle Process 0 Services 0 24 K
System 4 Services 0 1,108 K
smss.exe 260 Services 0 96 K
csrss.exe 356 Services 0 1,352 K
wininit.exe 416 Services 0 228 K
csrss.exe 424 Console 1 16,248 K
services.exe 464 Services 0 3,812 K
lsass.exe 488 Services 0 3,864 K
lsm.exe 496 Services 0 1,296 K
winlogon.exe 548 Console 1 1,148 K
svchost.exe 652 Services 0 2,944 K
nvvsvc.exe 708 Services 0 1,920 K
nvSCPAPISvr.exe 732 Services 0 1,116 K
svchost.exe 776 Services 0 3,476 K
svchost.exe 872 Services 0 8,012 K
svchost.exe 920 Services 0 58,804 K
svchost.exe 964 Services 0 14,804 K
svchost.exe 1128 Services 0 5,284 K
nvxdsync.exe 1200 Console 1 6,672 K
nvvsvc.exe 1212 Console 1 2,804 K
svchost.exe 1292 Services 0 7,092 K
spoolsv.exe 1488 Services 0 2,956 K
svchost.exe 1524 Services 0 5,692 K
armsvc.exe 1628 Services 0 208 K
svchost.exe 1668 Services 0 5,080 K
WUDFHost.exe 1584 Services 0 1,148 K
taskhost.exe 2688 Console 1 1,272 K
dwm.exe 2748 Console 1 23,272 K
explorer.exe 2792 Console 1 13,220 K
nvtray.exe 3224 Console 1 4,204 K
SearchIndexer.exe 3412 Services 0 11,632 K
SkypeC2CAutoUpdateSvc.exe 3760 Services 0 532 K
SkypeC2CPNRSvc.exe 3828 Services 0 348 K
daemonu.exe 2916 Services 0 1,460 K
svchost.exe 2940 Services 0 26,800 K
wmpnetwk.exe 2648 Services 0 9,300 K
taskhost.exe 3368 Console 1 1,284 K
audiodg.exe 4056 Services 0 14,276 K
Bethesda.net_Launcher.exe 4088 Console 1 136,544 K
eso.exe 1168 Console 1 96,604 K
chrome.exe 3188 Console 1 74,604 K
chrome.exe 864 Console 1 99,580 K
chrome.exe 360 Console 1 89,472 K
SearchProtocolHost.exe 2432 Services 0 6,304 K
SearchFilterHost.exe 2920 Services 0 4,116 K
GameConsultant.exe 2756 Console 1 12,320 K
WmiPrvSE.exe 1352 Services 0 10,112 K
cmd.exe 1928 Console 1 2,288 K
conhost.exe 2632 Console 1 3,680 K
tasklist.exe 3644 Console 1 4,060 K
SYSTEM INFO RESULTS

Host Name: MADISON-PC
OS Name: Microsoft Windows 7 Ultimate
OS Version: 6.1.7600 N/A Build 7600
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: Madison
Registered Organization:
Product ID: 00426-OEM-8992662-00400
Original Install Date: 6/28/2012, 3:41:06 PM
System Boot Time: 6/30/2014, 7:28:40 AM
System Manufacturer: Sony Corporation
System Model: VGC-RB30
System Type: X86-based PC
Processor(s): 1 Processor(s) Installed.
[01]: x86 Family 15 Model 4 Stepping 1 GenuineIntel ~3000 Mhz
BIOS Version: Intel Corp. EV91510A.04T.0062.2005.0811.0305, 8/11/2005
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume1
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC-08:00) Pacific Time (US & Canada)
Total Physical Memory: 2,943 MB
Available Physical Memory: 1,949 MB
Virtual Memory: Max Size: 5,884 MB
Virtual Memory: Available: 4,513 MB
Virtual Memory: In Use: 1,371 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \\MADISON-PC
Hotfix(s): N/A
Network Card(s): 1 NIC(s) Installed.
[01]: Intel(R) PRO/100 VE Network Connection
Connection Name: Local Area Connection
DHCP Enabled: Yes
DHCP Server: 10.0.0.1
IP address(es)
[01]: 10.0.0.8
[02]: fe80::c9e3:71d7:fe86:a9c5
[03]: 2601:9:1900:5fa:c9e3:71d7:fe86:a9c5
[04]: 2601:9:1900:5fa:b49f:2298:51c0:2e8
[05]: 2601:9:1900:5fa:d270:4aba:84dd:a69d
32BIT REGISTRY QUERY RESULTS

HKEY_LOCAL_MACHINE\SOFTWARE\Zenimax_Online\Launcher
InstallPath REG_SZ C:\Program Files\Zenimax Online
DefaultLanguage REG_SZ en
DefaultRegion REG_SZ US

LAUNCHER SETTINGS FILE
{"maxFileWriteRate":0,"maxFileReadRate":0,"maxUploadRate":0,"maxDownloadRate":0,"webEnabled":true,"p2pEnabled":false,"region":"US","language":"en-us","zosLastError":"","lastLog":1}#
TREE LIST RESULTS
Folder PATH listing
Volume serial number is 0065006E B43F:4228
C:\PROGRAM FILES\ZENIMAX ONLINE
ÃÄÄÄLauncher
³ ÃÄÄÄlocales
³ ÀÄÄÄProgramData
³ ÀÄÄÄHost.8f669994ba53a865d18657ba3474fd9bf6a7ade6
ÃÄÄÄThe Elder Scrolls Online
³ ÃÄÄÄdepot
³ ³ ÃÄÄÄVideo
³ ³ ÀÄÄÄ_databuild
³ ÃÄÄÄgame
³ ³ ÀÄÄÄclient
³ ³ ÀÄÄÄlocales
³ ÀÄÄÄvo_en
³ ÀÄÄÄ_databuild
ÀÄÄÄuninstall
ÀÄÄÄresource
#
32BIT BHO LIST QUERY RESULTS

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
(Default) REG_SZ SkypeIEPluginBHO
NoExplorer REG_DWORD 0x1

UAC RESULTS
UAC is ENABLED
PING RESULTS

Pinging a1092.d.akamai.net [23.3.68.185] with 32 bytes of data:
Reply from 23.3.68.185: bytes=32 time=40ms TTL=55
Reply from 23.3.68.185: bytes=32 time=58ms TTL=55
Reply from 23.3.68.185: bytes=32 time=39ms TTL=55
Reply from 23.3.68.185: bytes=32 time=41ms TTL=55

Ping statistics for 23.3.68.185:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 39ms, Maximum = 58ms, Average = 44ms
Pathping RESULTS

Tracing route to a1092.d.akamai.net [23.3.68.184]
over a maximum of 30 hops:
0 10.0.0.8
1 10.0.0.1
2 50.168.12.1
3 68.87.196.197
4 68.87.192.57
5 68.85.86.225
6 68.86.94.85
7 * * *
Computing statistics for 1 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 10.0.0.8
0/ 1 = 0% |
1 0ms 0/ 1 = 0% 0/ 1 = 0% 10.0.0.1
0/ 1 = 0% |
2 18ms 0/ 1 = 0% 0/ 1 = 0% 50.168.12.1
0/ 1 = 0% |
3 10ms 0/ 1 = 0% 0/ 1 = 0% 68.87.196.197
0/ 1 = 0% |
4 14ms 0/ 1 = 0% 0/ 1 = 0% 68.87.192.57
0/ 1 = 0% |
5 10ms 0/ 1 = 0% 0/ 1 = 0% 68.85.86.225
0/ 1 = 0% |
6 31ms 0/ 1 = 0% 0/ 1 = 0% 68.86.94.85

Trace complete.
HAS ANTIVIRUS RESULTS












HOSTS FILE RESULTS
# Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost
#
LAUNCHER LOG
Response code set [/images/gold/backgrounds/bg.png:200:0]
Response code set [/images/gold/backgrounds/bg04.png:200:0]
Response code set [/images/gold/backgrounds/bg-cover.png:200:0]
Extracting skin file (workflow.json)
Extracting skin file (locale/en-us.json)
Unable to extract skin file (locale/us.json)
Unable to extract skin file (locale/en.json)
Extracting skin file (locale/en-us.json)
Loading interop library (C:\Program Files\Zenimax Online\Launcher\downloader.dll) (3.5.2.0)
Loading interop library (C:\Program Files\Zenimax Online\Launcher\patcher.dll) (3.5.2.0)
Loading interop library (C:\Program Files\Zenimax Online\Launcher\MinSpecDetectionInterop.dll)
Downloader Version: 3.5.2.0
Solid Core v0.82 () in use (S11)
Cwd [C:\Program Files\Zenimax Online\Launcher\] [00:11:11:E4:F6:FE]
Torrent Agent: -SC0082-
Torrent Agent: -SD3520-
Patcher Version: 3.5.2.0
Manager state changing from (Idle) to (Start)
Manager state changing from (Start) to (Process)
Extracting skin file (locale/en-us.json)
Unable to extract skin file (locale/us.json)
Unable to extract skin file (locale/en.json)
Extracting skin file (locale/en-us.json)
Extracting skin file (locale/en-us.json)
Extracting skin file (locale/en-us.json)
Unable to extract skin file (locale/us.json)
Unable to extract skin file (locale/en.json)
Response code set [/images/single/icons.png:200:0]
Response code set [/images/gold/plate-games-news.png:200:0]
http://127.0.0.1:51144/applications.js (1623): ---- Trying to clean first. ----
Response code set [/images/gold/plate-error.png:200:0]
Response code set [/images/gold/plate-extended.png:200:0]
Response code set [/images/gold/plate-settings.png:200:0]
Response code set [/images/gold/progress-bar.png:200:0]
Response code set [/images/gold/progress-bar-fill.png:200:0]
Accept queue size of (2)
Response code set [/fonts/RoboCondensed_bold.woff:200:0]
Response code set [/images/gold/dropdown-open.png:200:0]
Response code set [/images/gold/dropdown-bottom.png:200:0]
Response code set [/images/gold/progress-bar-glow.png:200:0]
Response code set [/fonts/RoboCondensed_regular.woff:200:0]
Start file [C:\Program Files\Zenimax Online\Launcher\ProgramData\Host.8f669994ba53a865d18657ba3474fd9bf6a7ade6\061b8d0af8fa3d892fdc9723a00d5d6ccff18f5a.patchmanifest.partial] [S:0k] [E:0k] [P:0k]
Checking manifest (C:\Program Files\Zenimax Online\Launcher\ProgramData\Host.8f669994ba53a865d18657ba3474fd9bf6a7ade6\061b8d0af8fa3d892fdc9723a00d5d6ccff18f5a.patchmanifest) (31 to 31)
http://127.0.0.1:51144/applications.js (1155): ---- The Elder Scrolls Online (NA) changing state: 1 ----
Response code set [/images/gold/btn-teal-disabled.png:200:0]
http://127.0.0.1:51144/applications.js (1155): ---- The Elder Scrolls Online (EU) changing state: 1 ----
http://127.0.0.1:51144/applications.js (1155): ---- The Elder Scrolls Online (PTS) changing state: 1 ----
Response code set [/images/gold/btn-teal.png:200:0]
http://127.0.0.1:51144/main.js (149): -=-US
Extracting skin file (locale/en-us.json)
Unable to extract skin file (locale/us.json)
Unable to extract skin file (locale/en.json)
Extracting skin file (locale/en-us.json)
http://127.0.0.1:51144/cache.js (28): ---- Cache File Load Start ----
http://127.0.0.1:51144/applications.js (1155): ---- The Elder Scrolls Online (EU) changing state: 0 ----
http://127.0.0.1:51144/applications.js (1155): ---- The Elder Scrolls Online (PTS) changing state: 0 ----
Response code set [/images/gold/line.png:200:0]
Accept queue size of (2)
Response code set [/images/gold/game-settings.png:200:0]
Response code set [/images/gold/game-settings-arrow.png:200:0]
Start file [C:\Program Files\Zenimax Online\Launcher\ProgramData\Host.8f669994ba53a865d18657ba3474fd9bf6a7ade6\a9dd6ff070f316b1e0ae1d082da204d7bf300c19.patchmanifest.partial] [S:0k] [E:0k] [P:0k]
Checking manifest (C:\Program Files\Zenimax Online\Launcher\ProgramData\Host.8f669994ba53a865d18657ba3474fd9bf6a7ade6\a9dd6ff070f316b1e0ae1d082da204d7bf300c19.patchmanifest) (45 to 45)
http://127.0.0.1:51144/cache.js (34): ---- Cache File Load Success ----
Response code set [/images/gold/news-block.png:200:0]
Accept queue size of (4)
Response code set [/images/patcher/thumb.png:200:0]
Response code set [/images/patcher/Scrollbar-elevator-Arrow-(down).png:200:0]
Response code set [/images/patcher/Scrolls-elevator-arrow-up.png:200:0]
Response code set [/images/patcher/scrollbar-area.png:200:0]
Start file [C:\Program Files\Zenimax Online\Launcher\ProgramData\Host.8f669994ba53a865d18657ba3474fd9bf6a7ade6\ba64b60aadecb38544f285f42442ba51ec7099bd.patchmanifest.partial] [S:0k] [E:0k] [P:0k]
Checking manifest (C:\Program Files\Zenimax Online\Launcher\ProgramData\Host.8f669994ba53a865d18657ba3474fd9bf6a7ade6\ba64b60aadecb38544f285f42442ba51ec7099bd.patchmanifest) (60 to 60)
Start file [C:\Program Files\Zenimax Online\Launcher\ProgramData\Host.8f669994ba53a865d18657ba3474fd9bf6a7ade6\e4ecaf56585d7ba70d2df656be53b873720c7920.patchmanifest.partial] [S:0k] [E:0k] [P:0k]
Checking manifest (C:\Program Files\Zenimax Online\Launcher\ProgramData\Host.8f669994ba53a865d18657ba3474fd9bf6a7ade6\e4ecaf56585d7ba70d2df656be53b873720c7920.patchmanifest) (43 to 43)
http://127.0.0.1:51144/applications.js (1155): ---- The Elder Scrolls Online (NA) changing state: 0 ----
Response code set [/images/gold/btn-teal-hover.png:200:0]
http://127.0.0.1:51144/applications.js (1155): ---- The Elder Scrolls Online (NA) changing state: 5 ----
launchGame (launch) (BEE1): command = C:\Program Files\Zenimax Online\Launcher\..\The Elder Scrolls Online\game\client\eso.exe
launchGame (launch) (BEE1): working dir = C:\Program Files\Zenimax Online\Launcher\..\The Elder Scrolls Online\game\client
launchGame (launch) (BEE1): args = Language.2=en
http://127.0.0.1:51144/applications.js (1155): ---- The Elder Scrolls Online (PTS) changing state: 1 ----
http://127.0.0.1:51144/applications.js (1155): ---- The Elder Scrolls Online (PTS) changing state: 0 ----
#
VERSION
1.0
  • ZOS_PierreL
    ZOS_PierreL
    ✭✭✭✭
    Hello @Madisynn

    Can you update all your drivers, please ?

    Principally your Graphic Card
    Driver Date/Size: 4/3/2012


    You could also find the system requirements by following this link.
    As you could see, and as your BIOS looks old, we would recommend you to contact your reseller for some advice on a new computer, more powerfull and up to date, for a better experience while playing recent video games.
    Edited by ZOS_PierreL on July 7, 2014 1:37PM
    The Elder Scrolls Online: Tamriel Unlimited Social Team - ZeniMax Online Studios
    Facebook | Twitter | Google+ | Tumblr | Pinterest | YouTube | ESO Knowledge Base
    Staff Post
  • Madisynn
    Madisynn
    Soul Shriven
    Is there an easy way to update all my drivers?
  • Beesting
    Beesting
    ✭✭✭✭
    I would not bother trying to run it on a pentium 4, that is like 10 years old.
    Not trying to be rude but i have a core 2 duo and a 4 year old graphics card ati 4870 and i really need to buy a new pc next week if i want to keep playing the game.
    Especially with the game getting more and more hard to run with every patch. Before craglorn it was running great, now i can hardly play, nothing renders in time.
    You can probably pick up a decent system for about 400 euro if you buy it secondhand.
    Beesting, Bosmer Magica DK, AD EU, crafter
    Slager, Dunmer Magica DK, DC EU, pvp
    Farmer, Dunmer Magica DK, AD EU, trials build

    Every major patch looks like the end of the world but somehow i just cannot stop playing.
  • Auric_ESO
    Auric_ESO
    ✭✭✭✭
    Like the zos rep said first thing to do is update your drivers. Start with your video card. Go to www.nvidia.com and put in your video card in the search and download the latest drivers for your card and try again.
    "The purpose of training is to tighten up the slack, toughen the body, and polish the spirit." Morihei Ueshiba
  • Brabok
    Brabok
    ✭✭✭
    minimum requirements state the NVIDIA GeForce 8800 you have the 8500 GT.
    At the time the difference between those two cards was substantial, particularly since the GT versions were the "Budget" versions of the series.

    so right there i could see a potential problem
    as @Beesting already stated, your Processor isnt the best to run the game either although the minimum states a Dual Core and you do have a Quad Core, albeit an old one, so it should run the game but as to how well, theres no gurantee.

    A 32 Bit version of Windows will always limit your Ram to ~4 GB, no matter how many sticks you put in. It simply cannot address more than that.
    !!This includes the Memory on your Graphic card!!
    you can find more info about this here http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/maximum-ram-for-windows-7-32-bit/4286bbfa-6851-e011-8dfc-68b599b31bf5

    So yeah, all in all.. you'd be well advised to consider an upgrade of your whole Rig if you want to play the game well.
    Edited by Brabok on July 2, 2014 6:30PM
    Never argue with Idiots
    They drag you down to their level and beat you with experience
  • Hamsteroid
    Hamsteroid
    Soul Shriven
    I have NB v6, but some days I can't play - objects don't show in proper time! NPC in a house loaded in 2 minutes. In the same time, FPS is constant 15-20 as it was.
    -
    Playing in notebook with i3 and 310M video/ and it WAS good.
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