Fatal Error - 16

Ajyn · July 2014

Everytime i click 'play', I get a fatal error #16. Does anyone know what this error code means?

This happened after downloading a recent patch.

ZOS_PierreL · July 2014

Hello @Ajyn,

Using the Repair option on the launcher could resolve your issue.

Players can repair the files for The Elder Scrolls Online on their computer by following the steps below:

First, start The Elder Scrolls Online launcher by double clicking on the icon on your desktop.
Wait for the launcher to finish starting.
If multiple ESO clients are installed and available through the launcher, make sure to have the correct version highlighted by clicking on it once.
In the middle of the launcher there will be an entry for Game Options next to an icon of a small cog wheel.
Open the Game Options dropdown menu and click on the option for Repair.
Allow the launcher to examine all the files for the game. This may take some time.
If any files are found to have problems, the launcher will re-download those files.

This should allow you to play the game.

If you are still receiving the same error message after following these steps, please contact Customer Support for further assistance.

Ajyn · July 2014

Thanks for the response. Repairing didn't work, so I'm re-installing to see if that works.

Ajyn · July 2014

After re-installing, the game works now.

ZOS_PierreL · July 2014

Happy to hear that, @Ajyn.

Enjoy your adventures in Tamriel.