Coldharbor main quest disappeared after north american maintenance & patch 1.2.3

foobar

Anyone else have a problem with the new patch and disappeared main quest from your journal? I logged in after patching and now see that the Coldharbor main quest is no longer present. I tried disabling addons, reloadui, to no avail. I went back to Harborage to talk to Varen but no dialog options there.

Smy

Yup. I just ported in and everything is reset for me; all progress lost.

Smy

I assume this has to do with the achievement they changed in the quest line. Bad form.

foobar

It's terrible form. I just received a canned response from customer support asking what the name of the quest was. Why the hell would I have memorized that information? It's what the journal is for. *sigh

SpAEkus

Yeah, My Lights of Meridia got reset to 0/6.

Anyone know if this is just a "display" porblem that still hasn't been fixed or is an actual loss of quest data/Rollback?

xherics

With craglorn patch they did a reset for the public dungeon in couldharbour, so it is quetly possible, that now they reset the whole zone... Again ZOS, you have implemented with bug fixes a *** load of new bugs and annoying ***...

foobar

I just got help from in-game support (extremely helpful, btw) and I had to re-obtain the quest from the Groundskeeper in the Hollow City. Had I remembered where I got the quest from, it wouldn't have been a problem but the quest rollbacks themselves are definitely a problem.

SpAEkus

@‌foobar

So did they "confirm" the rollbacks to you? I also had to talk to groundskeeper again and it reopened the city and credit for two of the Army quests but all the others are "gone"??

Farinhir

My Coldharbour main quest is now missing. I am trying to figure out where I could even pick it back up.

foobar

@SpAEkus yes, they confirmed that at least one of the support reps had the same problem that I did and there were other customers with similar quest loss problems.

foobar

@Farinhir if it's one of the lower level Coldharbour ones, try going to the Harborage. If it's a higher level one like mine, try using the wayshrine to get back into Coldharbour and see if you can retrace from there. Otherwise, contacting support is good if you can get past the frontline drones manning the email queue and actually make contact with in-game support.

tjrankb16_ESO

Me too. Lost the main story quest, but still have the Achievement for one of the lights in Coldharbour. Will try the advice above.
Update - went to Groundskeeper and got the quest again. I got credit for part of it (9/15 people rescued) but not for the 1 light I recovered. What a mess...

Cypherseeker

So. My quests are apparently also resetting. They appear to completely disappear every single time I leave Coldharbour, thus I guess I can't go play PVP for a bit. Also, for some reason my husband's city is apparently restored, while mine is not, and the characters we play together have completed the same quests. It's a bit frustrating at this point, that I still haven't gotten a response about this, even though I reported it at least two days ago.

Dominoid

Try talking to the groundskeeper again. She should be outside the chapel in the center of town.

Cypherseeker

Dominoid wrote: »

Try talking to the groundskeeper again. She should be outside the chapel in the center of town.

Trust me, I have. No joke, I've had to pick the main quest up four times. I'm sick of talking to her.

GossiTheDog

It's a bug introduced in 1.2.3. Probably worth having a look at the 'issues we are working on' thread in Developer Discussions to see if they are working on it.