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(Error 302 - Destination file was corrupted)
Augustin1970
Soul Shriven
Ok I am getting this error when I tried to DL patch from June 2nd 2014, (Error 302 - Destination file was corrupted). I just got the previous error corrected which was the login timeout error 302, and was down for days with that one. I try and email and call Zenimax and get a chain email back.
Question Reference # 140603-008202
Let's see if we can get you in by doing the following:
- Disable your anti-virus, and firewall software as this may be causing a problem with the installation. Be sure to turn everything back on afterwards.
- Run the installer/patcher as administrator (right click on the icon, then select run as administrator). This generally fixes any write protection or restriction issues that can sometimes cause issues.
- Additionally, if you have overclock turned on, try turning it off.
If this doesn't help, let's try just one more repair, just to check. We've had some customers able to get in just waiting a period of time.
If this still doesn't get you in, you might want to try a full uninstall and reinstall. Once this is done, delete your hidden folders. Click on the start button, then "Control Panel", then "Appearance and Personalization", then "Folder Options", then select the "View" tab, under "Advanced Settings" tick the "Show hidden files, folders and drives" box, and click "OK".
Type "C:\programdata" in the address bar, find and delete Zenimax Online or ESO folder. Then re-download the installer from https://account.elderscrollsonline.com.
You can also try repeating the above process but changing the installation directory directly to the C: drive, outside of the Program Files folder.
If you still can't get in, I'd like to have some specs on your system. You can get these for us by simply doing the following:
- Click on the Gear in the top right corner of the launcher.
- Click on About option.
- Run the Game Consultant.
- Save out the file it creates to a location where you can easily access it.
- Attach the Game Consultant and respond to this ticket.
Thanks for your time and patience, and hope to hear from you again soon. Have a good evening!
Dylan R.
The Elder Scrolls Online Team
I have done everything possible to try to get Elder Scrolls online working again and even went as far as to reinstall Windows 7 and re DLing the game. Now I still get the same error message and when I try and patch the game all it does is re DL the entire game. I just added 60 days of time to my account and have only got to play about 2 days out of 2 weeks, since the other error started. Is there any solution to this short of Unsubing my account. I have run dozens of other MMOs on my setup, and none of had any issues running. ESO won't work most of the time, its just very a very unstable build IMO and expect ZM's CS to be better then this being backed by Bethesda.
Any suggestion?
Question Reference # 140603-008202
Let's see if we can get you in by doing the following:
- Disable your anti-virus, and firewall software as this may be causing a problem with the installation. Be sure to turn everything back on afterwards.
- Run the installer/patcher as administrator (right click on the icon, then select run as administrator). This generally fixes any write protection or restriction issues that can sometimes cause issues.
- Additionally, if you have overclock turned on, try turning it off.
If this doesn't help, let's try just one more repair, just to check. We've had some customers able to get in just waiting a period of time.
If this still doesn't get you in, you might want to try a full uninstall and reinstall. Once this is done, delete your hidden folders. Click on the start button, then "Control Panel", then "Appearance and Personalization", then "Folder Options", then select the "View" tab, under "Advanced Settings" tick the "Show hidden files, folders and drives" box, and click "OK".
Type "C:\programdata" in the address bar, find and delete Zenimax Online or ESO folder. Then re-download the installer from https://account.elderscrollsonline.com.
You can also try repeating the above process but changing the installation directory directly to the C: drive, outside of the Program Files folder.
If you still can't get in, I'd like to have some specs on your system. You can get these for us by simply doing the following:
- Click on the Gear in the top right corner of the launcher.
- Click on About option.
- Run the Game Consultant.
- Save out the file it creates to a location where you can easily access it.
- Attach the Game Consultant and respond to this ticket.
Thanks for your time and patience, and hope to hear from you again soon. Have a good evening!
Dylan R.
The Elder Scrolls Online Team
I have done everything possible to try to get Elder Scrolls online working again and even went as far as to reinstall Windows 7 and re DLing the game. Now I still get the same error message and when I try and patch the game all it does is re DL the entire game. I just added 60 days of time to my account and have only got to play about 2 days out of 2 weeks, since the other error started. Is there any solution to this short of Unsubing my account. I have run dozens of other MMOs on my setup, and none of had any issues running. ESO won't work most of the time, its just very a very unstable build IMO and expect ZM's CS to be better then this being backed by Bethesda.
Any suggestion?
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