Maintenance for the week of July 7:
• PC/Mac: No maintenance – July 7
• PC/Mac: NA and EU megaservers for patch maintenance – July 8, 4:00AM EDT (8:00 UTC) - 10:00AM EDT (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – July 9, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – July 9, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)

Day 4 - not able to log in because of the black screen... STILL

kellie68
kellie68
Soul Shriven
Thanks for the maintenance guys! Still can't log in though - reckon someone could respond to my ticket that's been dangling?
  • Seravi
    Seravi
    ✭✭✭✭✭
    I would recommend putting your ticket number here and @ pinging some of the support folks on the forums in the post as well so they will get a notification and hopefully speed up help on your ticket.

    Do you have a character stuck with the black screen bug or can't log in because you get a black screen only and no game?

    If it the black screen only going into game try to make an edit to your usersetting.txt file before opening the game. Worked for a bunch of us mostly NVIDIA users.

    Make a copy of your usersettings.txt file first. Then change this line:
    SET FULLSCREEN_v5 "2" from "2" to "1"

    Then try to log in.
    Edited by Seravi on May 26, 2014 12:25PM
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