Crashing

shane99ex
shane99ex
Soul Shriven
I just paid 60$ for this game and it crashes at log in every time. I've looked through the forums and elsewhere... running as admin, in compatibility mode, changed to DX9, no Razer software. I've turned off all my Logitech and R.A.T software just to give it a go. Can anyone help me?
  • Bangstin
    Bangstin
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    Can you be little more specific what kind of a crash you are experiencing?
  • shane99ex
    shane99ex
    Soul Shriven
    I will get to the "requesting login" popup that has the circular loading thing. it will get 3/4 of the way around and the program will hang and i will get a crash report.
  • Bangstin
    Bangstin
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    Here is something that helped people with a similar issue
    I found a fix to the crash for my game. I was using the spamfilter addon, after removing the addon my characters can load into the game. I deleted the addon folder "spamfilter" from ...My Documents/Elder Scrolls Online/Live/Addons. Also, I had to delete the spamfilter.lua file from ...My Documents/Elder Scrolls Online/Live/SavedVariables.

    It you are using any addons I would check there first. I am still using the Foundry Tactical Combat and have no issues, but the spamfilter did cause my game to cause.

    Also, if you have any other out of date addons try disabling them mand if that doesn't help removing/moving them out from the addon folder and run the game with no addons on.
  • shane99ex
    shane99ex
    Soul Shriven
    I don't have any addons at all, I have never even successfully gotten into the game
  • Bangstin
    Bangstin
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    Have you checked if your firewall blocks the game?
    Hi, folks. If you haven't already, please restart your computer, and try hopping into the game again. If this doesn't get you past the issue, we recommend either adding ESO as an exception to your firewall, or disabling the firewall completely. Please let us know if this works for you. Thanks!
    Edited by Bangstin on May 25, 2014 9:31AM
  • shane99ex
    shane99ex
    Soul Shriven
    That did it... I can't believe that after all that searching, I overlooked something so simple. Thank you so much! Sorry for wasting your time and I greatly appreciate the help!
  • Bangstin
    Bangstin
    ✭✭✭
    Happy to help. Have fun :)
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