Maintenance for the week of November 17:
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

PlayStation® Technical Support

Get support for ESO’s PlayStation® client.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
	Question	Both physical and digital	Waiirua_ogre	2	211	Waiirua_ogre June 2019
	Discussion	Newcomer Pack unavailable for purchase for PS4	Olav_the_Stout	0	151	Olav_the_Stout June 2019
	Discussion	Did I get hacked somehow? Help!	The3sFinest	2	151	Hippie4927 June 2019
	Discussion	Friends lists in game vs console	signatureangelb14_ESO	6	83	signatureangelb14_ESO June 2019
1 staff comment	Discussion	Moved: Northern Elsweyr Clothier Survey missing map	ZOS_Bill	0	1	ZOS_Bill June 2019
1 staff comment	Discussion	Moved: Sound/Visual Delay/Some Mobs not rendering since Elsywer US server/PS4	ZOS_Bill	0	1	ZOS_Bill June 2019
1 staff comment	Discussion	ELSWEYR for SOUTHEAST ASIAN ACCOUNT (PRESELLING UP TO LATEST DEVELOPMENTS) [Closed]	darksoulsboy	1	143	ZOS_Bill June 2019
1 staff comment	Discussion	FIXED Character stuck in the mesh, frustrating experience with support	nohholmez	2	83	nohholmez June 2019
1 staff comment	Discussion	[Fixed] Loading Profile Failed, PS4 NA [Closed]	siddique	5	3.8K	ZOS_Bill June 2019
1 staff comment	Question	Ps4 server login issues today? [Closed]	Mettaricana	5	151	ZOS_Bill June 2019
1 staff comment	Discussion	Playstation Plus Error when trying to login to ESO [Closed]	reguvin	13	1.7K	ZOS_Bill June 2019
1 staff comment	Discussion	PS4; Loading Profile Failed, Sony Account Required [Closed]	wormfudge	9	2.9K	ZOS_Bill June 2019
2 staff comments	Question	Ps4 Changing psn email	PandaPalace	3	143	ZOS_Bill May 2020
1 staff comment	Discussion	Do staff actually look at problems here?	nosworc	9	231	ZOS_Bill June 2019
2 staff comments	Discussion	One of my characters is stuck in an infinite load loop when trying to log into the game.	nosworc	8	272	ZOS_Bill June 2019
1 staff comment	Discussion	PS4 - Audio and Visual Issues	grim_tactics	2	201	grim_tactics June 2019
1 staff comment	Discussion	Don't travel to vvardenfell	tiipboygaming_101	5	281	ZOS_Bill June 2019
1 staff comment	Discussion	Don't travel to vvardenfell [Closed]	tiipboygaming_101	2	62	ZOS_Bill June 2019
1 staff comment	Discussion	Moved: Stuck in Walk mode cannot run - HELP PLEASE!!!	ZOS_Bill	0	1	ZOS_Bill June 2019
	Discussion	Ciro lags	Sant1ago88	0	31	Sant1ago88 June 2019
1 staff comment	Discussion	Not able to upgrade to Elsweyr?	SergeiTheBarb	1	201	ZOS_Bill June 2019
	Discussion	Is there a way to upgrade from digital to collectors?	Kuramas9tails	1	32	WildRaptorX June 2019
1 staff comment	Discussion	Sound effects	rnettle	22	1.3K	vivisectvib16_ESO August 2019
1 staff comment	Discussion	Moved: Elsweyr World Boss glitch	ZOS_Bill	0	1	ZOS_Bill June 2019
1 staff comment	Discussion	Connection to server timed out on PS4 NA?	Hauztein	2	413	Hauztein June 2019
1 staff comment	Discussion	Connection to server timed out on NA? [Closed]	Hauztein	1	121	ZOS_Bill June 2019
1 staff comment	Discussion	Elsweyr theme on PS4 problems	NewFordOrder	1	261	ZOS_Bill June 2019
	Discussion	Elsweyr Official Static Theme for PS4	terry2040	2	372	terry2040 June 2019
	Discussion	Is PlayStation Plus required to play ESO on PS4?	BoudiccaStormborn	9	11.7K	emeraldshado January 2020
1 staff comment	Discussion	Constantly falling out of sprint	Laertus	1	71	ZOS_Bill May 2019