General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
1 staff comment	Discussion	Waiting on an agent	serathyna	5	177	ZOS_Bill September 2020
1 staff comment	Discussion	Character Help [Closed]	pyxis2025	3	41	ZOS_Bill September 2020
1 staff comment	Discussion	Linking twitch to my eso account	Quelaan	2	24	Quelaan September 2020
1 staff comment	Discussion	PS4 -> XSX ESO Account due to Microsoft's Acquisition	PrimusNephilim	3	240	PrimusNephilim September 2020
2 staff comments	Discussion	My secondary account with millions worth of mats/items -- Banned. [Closed]	TheFazu	16	2.1K	ZOS_Bill September 2020
4 staff comments	Discussion	I just got scammed	Bluewit	22	655	Bluewit May 2021
1 staff comment	Discussion	Chapter Items Not on EU? [Closed]	Wildberryjack	3	52	ZOS_Bill September 2020
4 staff comments	Discussion	1 2Proper crown exchange method please! :( [Closed]	richo262	54	1.5K	ZOS_Bill December 2020
1 staff comment	Discussion	Ticket followup	sarahvhoffb14_ESO	2	32	sarahvhoffb14_ESO September 2020
	Discussion	Customer service refuses to update my country. Please help!	jazbay2	3	56	jazbay2 September 2020
1 staff comment	Question	Now that Zenimax is owned by Microsoft can you transfer my account from PSN to XBOX?	Collectivezen	5	316	ZOS_Bill September 2020
1 staff comment	Discussion	support refused to change country - what to do	Nick1620	11	201	ZOS_Bill September 2020
	Question	Storing Items?	TheTreeofDoom	1	916	Taleof2Cities September 2020
	Question	Do you need Crowns to be able to participate in Events?	TheTreeofDoom	1	32	Taleof2Cities September 2020
2 staff comments	Discussion	Having Trouble Purchasing Greymoor [Closed]	ganzaeso	3	43	ZOS_Bill September 2020
	Question	How do you claim or pay for someone's linked items in chat?	TheTreeofDoom	2	148	Integral1900 September 2020
1 staff comment	Question	When are they fixing the Guild Trader Bug?!?!? [Closed]	SteveCampsOut	2	233	ZOS_Bill September 2022
1 staff comment	Discussion	Best way to report a crown scammer?	Arcanasx	2	61	ZOS_Bill September 2020
1 staff comment	Discussion	Covid-19 is not an excuse this is the worst customer service	tgykpR	4	107	ZOS_Bill September 2020
	Question	Can i have my crowns transferred?	h0880	2	65	h0880 September 2020
2 staff comments	Discussion	Can't log in to support portal - refund request.	giladmitraniprerb18_ESO	12	114	ZOS_Bill September 2020
2 staff comments	Discussion	ESO Plus Cancellation Issue	Redenator	3	310	ZOS_Bill September 2020
1 staff comment	Discussion	Can't Play New Character [Closed]	Wildberryjack	4	38	ZOS_Bill September 2020
7 staff comments	Discussion	Worst Customer Support Ever	p4l4mu7	15	344	ZOS_Adrikoth October 2020
1 staff comment	Discussion	Bought Hailcinder Mount Pack on Steam, Never Received Mount	Floofysaur	2	3.1K	ZOS_Bill September 2020
2 staff comments	Discussion	Kicked from server now Can’t log in PC EU [Closed]	valkyrie93	3	61	ZOS_Bill September 2020
3 staff comments	Discussion	Account Banned for no reason, no actions taken despite ZOS promising to unban it [Closed]	Skyrimxz	12	354	ZOS_ConnorG September 2020
2 staff comments	Discussion	Ticket follow up. Been a month :(	deevoh1991	3	74	ZOS_Bill October 2020
1 staff comment	Discussion	ZoS just gave someone's account away?!	IrishOphidia	15	364	IrishOphidia September 2020
1 staff comment	Discussion	Does the greymoor digital upgrade include previous chapters? (PS4)	Stinkyremy	1	183	ZOS_Adrikoth September 2020