The Elder Scrolls Online

Update 49 is now available for testing on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/categories/pts
Maintenance for the week of January 19:
• PC/Mac: No maintenance – January 19
• NA megaservers for patch maintenance – January 21, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
• EU megaservers for patch maintenance – January 21, 9:00 UTC (4:00AM EST) - 15:00 UTC (10:00AM EST)

General Help

Find assistance for in-game and account issues.
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Subject
Author
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Most Recent
1 staff comment
Discussion
Gold Road Prepurchase Deluxe vs Standard
Almakor
2
2.1K
ZOS_Bill
2 staff comments
Discussion
Can't login neither via Launcher except with VPN, nor via Steam both with and without VPN
geschaftmaker
10
426
geschaftmaker
1 staff comment
Discussion
eso own controller support turn off so i can use steams overlay
PandaPalace
1
130
ZOS_Bill
1 staff comment
Discussion
How long do support tickets take? [Closed]
Neugeniko
15
655
ZOS_Bill
1 staff comment
Discussion
Social ban 7th time
Aorys
3
272
ZOS_Bill
2 staff comments
Discussion
Customer support wait times getting longer and longer
SageRaine
16
704
tripwolfb14_ESO
Discussion
Steam Russian Account
HMDCrafting
6
511
colossalvoids
5 staff comments
Discussion
@ZOS_Kevin Ticket 240522-003673
Warhawke_80
15
654
Theist_VII
4 staff comments
Discussion
123Credit card problem. I can't buy eso subscription.
awelorn
76
6.6K
ZOS_Kevin
3 staff comments
Discussion
Zoe please help if you can.
wadv2013
4
323
ZOS_Bill
2 staff comments
Discussion
Time-sensitive update possibly needed for Ticket #240515-001898 [Closed]
Elthyrael
3
154
ZOS_Bill
1 staff comment
Discussion
psijic order joining quest impossible no time rifts [Closed]
Sugram22
4
193
ZOS_Bill
1 staff comment
Discussion
Please help. This issue has been persistent for too long.
Blaze13
1
121
ZOS_Bill
1 staff comment
Discussion
DMM connected account
Draqolas
1
108
ZOS_Bill
1 staff comment
Discussion
Lost quest progress on account?
jristaub17_ESO
4
395
ZOS_Icy
1 staff comment
Discussion
Can't trade-send mail-use Guild Bank [Closed]
fff79tempo
3
101
ZOS_Bill
3 staff comments
Discussion
[Solved] Banned and I can't understand why [Closed]
redlink1979
30
4.4K
ZOS_Bill
1 staff comment
Discussion
Ticket # 240502-004785
Lillisia
2
131
ZOS_Bill
2 staff comments
Discussion
Resolved
xeniasvoid
3
166
Rawblin
2 staff comments
Discussion
Ticket - 240504-002167 - Waiting since May 4th to log in despite my money being taken for sub
GillyGString
6
192
ZOS_Bill
2 staff comments
Discussion
What's wrong with with purchase? cant buy, strange error [Closed]
Sugram22
8
711
ZOS_Bill
2 staff comments
Discussion
DMM merging froze my EU char.
Draqolas
4
192
ZOS_Bill
1 staff comment
Discussion
No response for ticket 240510-002293 (can't login to account)
shadegr0wn
1
71
ZOS_Kraken
4 staff comments
Discussion
12Unable to purchase crowns [Closed]
RyanStrife
37
2.6K
ZOS_Bill
1 staff comment
Question
Alfiq 10th Anniversary Plush
gwenthebard
3
298
gwenthebard
2 staff comments
Discussion
Ticket 240504-007336 [Closed]
basit21
9
254
ZOS_Bill
2 staff comments
Discussion
Ticket 240428-004765 [Closed]
Rawblin
5
212
ZOS_Bill
3 staff comments
Discussion
Need help from Zos/Betshesda representatives
Denverson
10
417
ZOS_Bill
2 staff comments
Discussion
Did Not Receive Locked-out-of-Account Rewards
Darzaka
4
256
ZOS_FalcoYamaoka
3 staff comments
Discussion
Didn't recieve the extended ESO+ compensation?
Gorø
6
402
ZOS_Bill