Maintenance for the week of December 23:
· [COMPLETE] NA megaservers for maintenance – December 23, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
· [COMPLETE] EU megaservers for maintenance – December 23, 9:00 UTC (4:00AM EST) - 14:00 UTC (9:00AM EST)

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
	Discussion	The transaction was not authorized. Please contact your payment provider for additional assistance.	premeum	2	1.4K	premeum February 2019
	Discussion	Buying ESO collection	feranash	4	1.8K	Alexium February 2019
7 staff comments	Discussion	Can't Login ESO Support [Closed]	Goratesque	18	5.5K	ZOS_Bill February 2019
	Discussion	ESO unable to receive private messages (tells)	Sky Chancellor	2	261	Sky Chancellor February 2019
	Discussion	World Boss not registrer as dead	ignorance	2	118	ignorance February 2019
1 staff comment	Discussion	Account recovery	Riccory	2	84	Riccory February 2019
1 staff comment	Discussion	Game Consultant report, what can I do with it?	Lord_Wrath	1	441	ZOS_Bill February 2019
1 staff comment	Discussion	My ticket has been waiting on ZOS agent for 13 days	N4R4S	4	97	N4R4S February 2019
	Question	Would it be possible to get ownership of a guild no longer active.	Ethos_evos	2	62	Ethos_evos February 2019
	Discussion	ESO+ Sub prematurely marked inactive	nightstrike	6	47	DBZVelena February 2019
1 staff comment	Discussion	is there other dlc with ELSWEYR collectors upgrade?	osbodav	1	1.2K	ZOS_Bill January 2019
1 staff comment	Discussion	Help ticket, day 16, 190116-004703	BossXV	3	106	BossXV January 2019
1 staff comment	Discussion	Fatal Error 12 [Closed]	IcemageX	8	1.4K	ZOS_Bill January 2019
1 staff comment	Discussion	No ticket response in over 2 weeks.	Fusharji_Seht	1	62	ZOS_Bill January 2019
1 staff comment	Discussion	Deleting Forum account not possible? [Closed]	Sekero	2	44	Sekero January 2019
	Discussion	What is the advantage of the T-Shirt Code???	WoppaBoem	2	62	Bam_Bam January 2019
1 staff comment	Discussion	Waiting on Agent	AngriestJoe	4	263	ZOS_Bill January 2019
	Discussion	lost mail?	felinith66	3	22	Nestor January 2019
	Discussion	My actual game account has gotten hacked. No one has given me the help I need to recover it.	ascatraz	5	415	ascatraz January 2019
1 staff comment	Discussion	Requesting a forum name change [Closed]	Ophelan	2	32	ZOS_Bill January 2019
	Question	Is it possible to merge 2 accounts?	Sekero	2	132	Sekero January 2019
	Discussion	Cant buy Elsweyr Digital Standard Edition	mann9753b16_ESO	1	263	Taleof2Cities January 2019
1 staff comment	Question	How do I change ESO account connected to my steam for another one?	realCrimson	1	1.7K	ZOS_Bill January 2019
1 staff comment	Discussion	Torchbug Pet redemption	LifeIsAGrave	1	333	ZOS_Bill January 2019
1 staff comment	Discussion	Moved: Stuck in combat bug	ZOS_Bill	0	1	ZOS_Bill January 2019
	Discussion	1 2...5 6Unable to Determine Current Version...	Utildai	173	22.8K	vivapadomay January 2019
2 staff comments	Discussion	Please can i get some help with 181007 - 003687	wearsidehero	7	152	wearsidehero January 2019
1 staff comment	Discussion	Support ticket 190114-003185	Vividly_Reckless	1	81	ZOS_Bill January 2019
1 staff comment	Discussion	Need help with store purchase error	ambrynn_ESO	1	33	ZOS_Bill January 2019
2 staff comments	Discussion	Character blocked for no reason [Closed]	Dr_Rektar	6	256	ZOS_Bill January 2019