Maintenance for the week of October 12:
• PC/Mac: NA and EU megaservers for maintenance – October 12, 6:00AM EDT (10:00 UTC) – 8:00AM EDT (12:00 UTC)
• Xbox One: NA and EU megaservers for maintenance – October 14, 6:00AM EDT (10:00 UTC) – 9:00AM EDT (13:00 UTC)
• PlayStation®4: NA and EU megaservers for maintenance – October 14, 6:00AM EDT (10:00 UTC) – 9:00AM EDT (13:00 UTC)

The Markarth DLC and Update 28 base game patch are now available to test on the PTS! Read the full patch notes here: https://forums.elderscrollsonline.com/en/categories/pts/

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
1 staff comment	Discussion	Game Crashing Constantly [Closed]	Killur	10	16K	ZOS_DaryaK December 2016
	Discussion	Can't begin Imperial City DLC from the Collections menu.	benstuartyoungs_ESO	2	663	benstuartyoungs_ESO December 2016
2 staff comments	Discussion	Can no longer login to main site, but can to Forums? [Closed]	KiroElmarok	12	281	ZOS_CoriJ December 2016
2 staff comments	Discussion	Access code not being sent.	countfunkula1	4	242	ZOS_CoriJ December 2016
	Discussion	Access Code not being sent -- Built New Computer, Locked out of account..	Tarrtarus	0	21	Tarrtarus December 2016
1 staff comment	Discussion	Moved: Can't progress on Orsinium's main quest due to NPC disapearance.	ZOS_CoriJ	0	1	ZOS_CoriJ December 2016
1 staff comment	Discussion	My friend's accound was blocked. Please help! [Closed]	Wetall	1	51	ZOS_CoriJ December 2016
1 staff comment	Discussion	Account compromised, going around in circles [Closed]	daphil01	1	121	ZOS_CoriJ December 2016
1 staff comment	Discussion	Need my account email changed.	Houston810	3	61	ZOS_CoriJ December 2016
1 staff comment	Discussion	Just returned after a year and my account is suspended? [Closed]	Lordwolfie	5	161	ZOS_CoriJ December 2016
1 staff comment	Discussion	cannot log in [Closed]	gadrïïr	1	131	ZOS_CoriJ December 2016
1 staff comment	Discussion	Moved: Quest Bug in Shadowfen	ZOS_CoriJ	0	1	ZOS_CoriJ December 2016
1 staff comment	Discussion	Account Compromised... [Closed]	Xecuter13	11	252	ZOS_CoriJ December 2016
	Discussion	Response times	Herbbie	7	71	Herbbie December 2016
	Discussion	Customer Service and Destroyed Items [Incident: 161201-004388]	silhouette187	1	163	silhouette187 December 2016
1 staff comment	Discussion	Suspended without any apparent reason [Closed]	yakuruto	1	201	ZOS_CoriJ December 2016
	Discussion	ESO Plus Crowns still not shown up	lewispace619b16_ESO	1	61	Danny231 December 2016
1 staff comment	Discussion	Moved: Any suggestions for keybinds on a 360 controller?	ZOS_CoriJ	0	1	ZOS_CoriJ December 2016
1 staff comment	Discussion	Moved: The Siege of Cradlecrush - Target is Immune	ZOS_CoriJ	0	1	ZOS_CoriJ December 2016
1 staff comment	Discussion	Many accounts of our guild members were locked while in the battle of Veteran Hel Ra Citad Hard Mode [Closed]	Lioncat	6	271	ZOS_DaryaK December 2016
	Discussion	Requesting to have characters deleted via support	Ulfberht	6	201	Flynch December 2016
1 staff comment	Discussion	Moved: Thieves Guild: Daily Heists and performing them as a group	ZOS_CoriJ	0	1	ZOS_CoriJ December 2016
	Discussion	November Loot Crate PIN Code	PoddyMcQ	2	491	PoddyMcQ December 2016
	Discussion	My Account be banned by unkown reason [Closed]	nil101	1	141	nil101 December 2016
1 staff comment	Discussion	Lost Email Address, Cannot Login to Support	Asrien	2	171	Asrien December 2016
1 staff comment	Discussion	Billed for ESO+ even though I canceled membership	unlord116	4	71	unlord116 December 2016
1 staff comment	Discussion	Password too long for support	ishilb14_ESO	2	52	ZOS_CoriJ December 2016
2 staff comments	Discussion	change country in account	jehens	3	101	ZOS_CoriJ December 2016
	Discussion	Unable to log-in to the support website.	Blackbird_V	2	31	Blackbird_V December 2016
1 staff comment	Question	Help, eso + trouble	deusdanmare	1	41	ZOS_CoriJ December 2016