As an addendum to the above post that details the items we plan to grant to the accounts that were locked, we want to clarify that we will be granting these on both EU and NA for anyone who lost acce…

As mentioned in our post yesterday, we plan to provide some additional in-game items for those that had their accounts locked due to this issue. This is in addition to the Anniversary Jubilee extensi…

Hi, everyone. We have completed the restoration work for the small number of accounts mentioned in the quote above. Those players have received an email notifying them that their accounts are now res…

Thanks! Thats gives us some things to take a look at.

Hi All, we just wanted to clarify that everyone identified with a locked account as a result of the PTS issues - with the exception of a handful of players who seriously exploited - will receive fut…

Heya, thanks for the feedback!

Just want to make sure this line was seen:

Good morning everyone,

Just wanted to let everyone know as of 5:10pm EDT, the PTS is back online. We are continuing to work on all affected accounts that are currently locked or need to be rolled back, and we will provide …

The PTS is re-opening momentarily.

In an effort to reduce the amount of stickies in this forum section, below you'll find the links to all the official feedback threads and bug report threads that the team will be keeping an eye on:

Could you all please try logging in now? This specific issue should be resolved.

Hi all, we have done some investigating and determined that login issues with signing in are related to the ESO store and account maintenance occurring right now. This is not tied to the account spec…

We are looking into this and will let you know as soon as we can.

Hi everyone,

Just to reiterate what was posted above, the accounts that have been temporarily locked include anyone that logged onto the PTS after maintenance completed on April 15 (regardless if you play on NA o…

You're right, apologies for the confusion. The accounts that have been temporarily locked include anyone that logged onto the PTS after maintenance completed on April 15 (regardless if you play on NA…

PC EU players should not be affected.

Hi everyone,

Just checking in to let everyone know investigations are continuing, and both PC NA and PTS will remain under maintenance until further notice. We'll provide another update in an hour or two regardle…

Yes it's right here: https://forums.elderscrollsonline.com/en/discussion/656543/temporarily-taking-down-the-pts-the-pc-na-live-server#latest

Hi everyone, just wanted to let you know investigations are ongoing. To set expectations as we head into the evening, we're looking at several hours of downtime. We'll let you know when we have an up…

Hi all, no update as of yet. We'll continue to check back in periodically.