Maintenance for the week of September 15:
• PC/Mac: NA and EU megaservers for patch maintenance – September 15, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – September 16, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – September 16, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PC/Mac: NA and EU megaservers for patch maintenance – September 15, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – September 16, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – September 16, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
Infinite loading screen
TruthSeeker
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I was able to log into my EU PS4 account around 04.45 this morning, but then I was unable to load a new character around 05.15. Since then I have received the infinite loading screen so I decided to restart the game. I am now told that I'm already logged in... attempting fresh connections tells me that there is an unexpected internal error ...
What is going on please?
Edited by ZOS_Icy on 1 July 2025 16:35 What is going on please?
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virtus753✭✭✭✭✭
✭✭✭✭✭TruthSeeker wrote: »I was able to log into my EU PS4 account around 04.45 this morning, but then I was unable to load a new character around 05.15. Since then I have received the infinite loading screen so I decided to restart the game. I am now told that I'm already logged in... attempting fresh connections tells me that there is an unexpected internal error ...
What is going on please?
This might be connected to the problems mentioned on all three EU servers here?
https://forums.elderscrollsonline.com/en/discussion/679853/eso-down-again#latest
Speculation based on similar timing and symptoms.2 -
ZOS_IcymodGreetings,
This thread has been moved to the PlayStation® Technical Support section, as it is better suited there.
The Elder Scrolls Online Team
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