The Elder Scrolls Online

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Chapters already paid for and played are now locked

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LittlePinkDot
LittlePinkDot
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Like the title says. Chapters I've previous bought and played are now locked for some reason. I noticed this today when I logged onto my fully leveled scryer/excavator to follow new leads I found and it's telling me I haven't bought Greymoor when I obviously did years ago. I noticed my access to West Wield and Telvanni Peninsula, blackwood and Elsweyr are also blocked.only thing I still have is Summerset, probably because my house is the Grand Psijic villa where my armoury station is.

All of this was already paid for and beaten long time ago. What is going on?
Edited by LittlePinkDot on 21 December 2024 19:43
  • ZOS_Phoenix
    ZOS_Phoenix
    admin
    @LittlePinkDot

    We would recommend opening a ticket with our support team per this article so that they can take a look at your account.
    Staff Post
  • LittlePinkDot
    LittlePinkDot
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    ZOS_Phoenix wrote: »
    @LittlePinkDot

    We would recommend opening a ticket with our support team per this article so that they can take a look at your account.

    I have put in a support ticket.
    I just read the link you provided. I have never signed on with any different email address. It's always been the same.
  • XSTRONG
    XSTRONG
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    This happend to me like a week ago, I closed the game and restarted my ps5 and eso+ and chapters was back
  • LittlePinkDot
    LittlePinkDot
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    XSTRONG wrote: »
    This happend to me like a week ago, I closed the game and restarted my ps5 and eso+ and chapters was back

    So this sounds like a bug they need to fix.
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